The legal bit
*Standard & Fibre Broadband:
18 month minimum term applies. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Consumer plans only. Speeds referred to are download speeds. Speed depends on the distance to the nearest street cabinet that connects you to our network and number of users. Subject to availability. Further terms apply.
£21 a month for 18 months, including £18.50 line rental (18 month contract), plus a one-off £7 charge for router delivery. £28.50 a month from month 19. £30 charge applies if new line required. See our Price Guide for info at ee.co.uk/terms. Offer excludes calls made outside inclusive allowance. Further terms apply.
£28.50 a month for 18 months, including £18.50 line rental (18 month contract), plus a one-off £32 charge for connection and router delivery. £34.50 a month from month 19. £30 charge applies if new line required. See our Price Guide for info at ee.co.uk/terms. Offer excludes calls made outside inclusive allowance. This offer is only available to customers living in our Fibre broadband network area. Further terms apply.
*Fibre Plus Broadband:
£32.50 a month for 18 months, including £18.50 line rental (18 month contract), plus a one-off £32 charge for connection and router delivery. £34.50 a month from month 19. £30 charge applies if new line required. See our Price Guide for info at ee.co.uk/terms. Offer excludes calls made outside inclusive allowance. This offer is only available for customers living in our Fibre Broadband network area. Further terms apply.
Zero-rated calls to UK landlines 01, 02 and 03 from midnight Friday to midnight Sunday periods. Re-dial before 60 minutes to avoid call charges. All calls are rounded up to the nearest minute. If you make calls to numbers beginning 084, 087, 09 or 118 in the UK, your call charge is comprised of the EE access charge of 11p/min and a service charge that is set by the organisation you are calling. When you call 0845 or 0870 numbers at any time we’ll cover the cost of the EE access charge. Please see our Price Guide at ee.co.uk/homepricing.
12 month subscription to Norton Security Premium for up to ten devices worth £69.99. Offer available to customers joining EE broadband for the first time. Subscription automatically renews for year 2 (currently £34.99). Set “Auto-Renewal” to “off” in your Norton account to avoid subscription charges.
Available to new and existing Pay Monthly mobile customers who sign up to home broadband plan. Data allowance boosted by 5GB. Not available with 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your home broadband. In order to retain your data boost when you upgrade or change your pay monthly plan, your EE home broadband must still be active and you must be moving to an eligible pay monthly plan. Worth £10 based on the £19.99 cost for a 10GB add-on that lasts up to a month for a pay monthly customer. Calculation based on pricing as at 01/11/2016.
*Up to 4 times faster download speeds than standard broadband:
EE Fibre Broadband maximum download speed of 38Mbps compared with the UK average download speed for standard broadband (ADSL2+ over 10Mbps, excluding fibre) of 8.4Mbps from the Ofcom report on UK home broadband performance, November 2015 (published March 2016).
*Early Cancellation Credit:
Only available to customers who are in contract with another provider for their broadband and calls subscription on the date they join EE broadband and paid charges incurred for leaving early (for example “early termination” or “early cancellation” charges, does not include standard monthly or outstanding call charges), evidence of which must be provided by uploading electronic copies at http://50credit.ee.co.uk/, where instructions on how to do this are provided. You must claim within 90 days of your EE broadband service being activated. Credit will be applied to your EE broadband account in the next month following the satisfactory completion and processing of your request.
Only available for customers signing up to a new broadband plan. 18 month minimum term applies. Monthly charges assume online billing & Direct Debit payment. Subject to credit check. Residential, private and domestic use only. Not to be used for commercial purposes or public broadcast. Set-top box provided on free hire and it’s your responsibility to keep it in good condition. You’ll need to return the box at the end of the agreement, otherwise we'll charge you and lock certain services. Roof top digital aerial required. Free to air television channels only unless you pay extra for content. Free television channels are subject to coverage, see www.freeview.co.uk/availability. You’ll need a valid TV licence. Subject to availability. For the full terms ee.co.uk/eetvterms. Separate third party subscriptions and terms and conditions apply to some content apps accessed on EE TV. Charges may apply. Content is supplied by third parties and we’re not responsible for what you see.