Hive active heating

With Professional Installation

A warm welcome home everyday

Turn your heating on or off remotely with your smartphone, so it’ll be nice and toasty when you get home. Or set up to 6 times for your heating and hot water. Tell your thermostat your holiday dates and it will rest until you return, greeting you with a nice warm house. If you’ve got a hot water tank, it can control that too.

Add to your plan for just £22 a month for 11 months, with no upfront cost.

Professional installation included.

Buy now, pay later

Add up to three accessories and spread the cost across your pay monthly EE contract over 11 months.

With no fees and no interest, it’s a no brainer.

Full specs

Compatible with an Apple iOS 9.0+, Android 4.4+, Amazon Echo, Google Home and Philips Hue
Connectivity: Wi-Fi enabled
Included in the box: Hive Active Heating Thermostat and Hub and Receiver will arrive on day of installation
Hive Active Heating Thermostat size: 100 x 100 x 48mm
Hive Active Heating Thermostat weight: 212g (excluding batteries)
Hive Hub size: 96.1 x 96.6 x 27.3mm
Hive Hub weight: 114g

Hive Active Heating includes Hive Thermostat,Hive Hub and Receiver

Boiler compatibility

Please ensure you have the following before purchasing a Hive Active Heating thermostat:

A working central heating system. Hive can be installed on gas or LPG systems as well as some Electric Boilers.
An existing broadband connection with a spare ethernet port connection
An extra power socket close to your broadband router
An Android or iPhone Smart Phone
An up-to-date web browser (IE11, Edge, Chrome, Safari or Firefox)

Please note - Hive Active Heating with professional installation is not available for customers based in Northern Ireland. We recommend you purchase Hive Active Heating self-install from our online accessories shop.

New customer?

Choose a new phone or SIM only plan, then come back after 1 month to choose from a range of Add to Plan products and Gaming bundles.

Browse phones and plans

Already a customer?

If you have had an account with a device plan for 1 month or with SIM only for 6 months, log-in then select Accessory products. You can then choose from a range of Add to Plan products and Gaming bundles.

Ready to upgrade?

The legal bit
Add To Plan: Below is a summary of the key bits you need to know. Before adding an accessory to your plan, please read the full Terms & Conditions here.

Here’s a summary of the key bits you need to know:

If you add an accessory to your plan, we’re agreeing to give you fixed sum credit to buy it.

This agreement starts the day the accessory is dispatched to your desired delivery address or the store you’re collecting it from.

You must repay the full cost of the item over a maximum of 11 monthly payments.

It’s your responsibility to make sure your order is correct before you submit it.

Once we’ve got your order, we’ll email an acknowledgement of your order with all the details.

Add to Plan is available to EE pay monthly customers if you have had an account with a device plan for 1 month or with SIM Only for 6 months. The number and value of Add to Plan products you are eligible for is subject to credit check. You are fully responsible for repaying to EE the full cost of the accessory. If you chose to leave EE early you will be responsible for payment the remaining balance for your Add To Plan product, in addition to any early termination charges for your standard contract. Monthly charges assume online billing. Personal use only. Subject to availability. Further EE terms apply, see ee.co.uk/terms.

Discount Voucher: Voucher allows you to Get £20 off selected full price accessories online. Only one voucher per customer, per transaction. Cannot be used in conjunction with any other offer. Selected products only. Discount code must be entered at checkout. Cannot be exchanged for cash or any other alternative. Accessories are subject to availability. £20 Voucher included in pack, to redeem off your next purchase of Audio or Smart Kit online at accessories.ee.co.uk/audio

Apple products

Apple HomePod: Compatible with iPhone 5s or later, iPad Pro, iPad (5th generation or later), iPad Air or later, iPad mini 2 or later, or iPod touch (6th generation) running iOS 11.2.5 or later. 802.11 Wi-Fi Internet access. We suggest you check your broadband speeds with your broadband provider. Apple Music subscription for full music functionality.

Nreal Air AR glasses

Compatible with limited devices from Sony, Samsung and Oppo, see Compatibility (nreal.ai) for details. Compatibility subject to change with device software updates. Nebula app must be downloaded to compatible device being used with Nreal Air AR glasses in order to use the Nreal Air AR glasses. Nreal account required. Nreal terms apply. Nebula app and Nreal Air AR glasses are for your personal, non-commercial use only. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content via the Nebula app and Nreal Air AR glasses may change from time to time. Nreal Air AR glasses are not intended for under 16s and should not be used by under 16s.

Frequently asked questions

What is Add To Plan?

With Add To Plan you don’t have to pay for your smart products all in one go. You can buy new products and spread the cost across your Pay Monthly bill over 11 months. It doesn’t cost you any more – there are no fees and no interest.

Plus, if you have any problems later on, you can call one of our UK based call centres or pop into one of our stores.
I’m with EE already, how can I add a Gaming Bundle to my plan?

If you have an account with a device plan for 1 month or with SIM Only for 6 months, simply log in, select Accessories on the banner on your personal Shop landing page and you will be displayed with the wide range of Add to Plan products and Gaming Bundles.

For upgrading customers, once you’ve chosen your new phone and plan, scroll down on the basket page and click on Add To Plan products. This will present you with the top 6 recommended products based on the phone you have selected. You can select up to three products to add to your plan. If the product you wanted is not suggested on this page, you will need to wait for your phone to be delivered, then log back in to your account to view our full range, and add it to your plan from there.

Please note: not all Add To Plan products and Gaming Bundles are available with all phones and plans, and the number of products you are able to add to your account depends on your credit rating with us.
I’m new to EE, how can I buy a Gaming Bundle?

If you’re a new customer, you will need to take a phone on a 24-month EE plan, or a SIM Only plan, and be with us for 1 month for a handset and 6 months for Sim Only to be able to add any additional products or bundles. After 30 days, simply log-in, select Accessories on the banner on your personal Shop landing page and you will be displayed with the wide range of Add to Plan products and Gaming Bundles.

Please note: not all Add To Plan products and Gaming Bundles are available with all phones and plans, and the number of products you are able to add to your account depends on your credit rating with us.
When can I use my Gaming Bundle services?

You will be able to use your Gaming Bundle services once we’ve dispatched any physical products you need to get started. We will send you a text message with instructions on how to activate your services.
Can I order with Chat or over the Phone?

No, this is an on-line order process only.