Unlimited Broadband

Standard Broadband: Offer ends April 30th. Prices subject to change. 18 month minimum term applies. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Consumer plans only. £21.50 a month for 18 months. £30 a month from month 19. See our Price Guide for info at ee.co.uk/homepricing. Offer includes monthly line rental, which is £19 a month. Calls charged at standard call rates, see our Price Guide. £30 charge applies if new phone line required. Speeds referred to are download speeds. Speed depends on the distance to the nearest street cabinet that connects you to our network and number of users. Subject to availability. Our standard broadband terms apply.

Fibre Broadband: Offer ends April 30th. Prices subject to change. Only available for customers living in our fibre network area.  18 month minimum term applies. Subject to credit check.  Monthly charges assume online billing & Direct Debit payment. Consumer plans only. Plan normally £29 a month for 18 months.   See our Price Guide for info at ee.co.uk/terms. Offer includes monthly line rental. £30 charge applies if new phone line required. Speeds referred to are download speeds. Speed depends on the distance to the nearest street cabinet that connects you to our network and number of users. Subject to availability Our fibre broadband terms apply, see ee.co.uk/terms.

Fibre Plus: Offer ends April 30th. Prices subject to change. Only available for customers living in our fibre network area.  18 month minimum term applies. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Consumer plans only £33 a month for 18 months. £40 a month from month 19. See our Price Guide for info at ee.co.uk/homepricing. Offer includes monthly line rental which is £19 a month. Calls charged at standard call rates, see our Price Guide. £30 charge applies if new phone line required. Speeds referred to are download speeds. Speed depends on the distance to the nearest street cabinet that connects you to our network and number of users. Subject to availability Our fibre broadband terms apply, see ee.co.uk/terms.

Fibre Max: Offer ends Apri 30th. Prices subject to change. Only available for customers living in our fibre network area. 18 month minimum term applies. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Consumer plans only. £45 a month for 18 months. £52.50 a month from month 19. See our Price Guide for info at ee.co.uk/homepricing. Offer includes monthly line rental which is £19 a month. £30 charge applies if new phone line required. Speeds referred to are download speeds. Speed depends on the distance to the nearest street cabinet that connects you to our network and number of users.

EE Home Broadband offers: These introductory offers are available to customers joining EE Broadband, direct with EE, for the first time. Monthly prices are inclusive of line rental, which is £19 a month. Prices may go up during your plan. See our offer terms at ee.co.uk/terms. Our broadband terms apply, check them out at ee.co.uk/terms.

Data Boost: Available to new and existing Pay Monthly or 12-month SIM plan mobile customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home, 4GEE WiFi devices and tablet devices. Not available with, 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the
data boost if you cancel your 4GEE Home or broadband plan. In order to retain your Data Boost when you upgrade or change your pay monthly plan, your 4G Home or EE broadband must still be active and you must be moving to an eligible pay monthly plan. Data fair use policy may apply when roaming. Consumer plans only. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time. Worth £12.99 based on the cost for a 5GB add-on that lasts up to a month for a pay monthly customer.

Data Boost worth £99.95: claim based on the cost of buying 5x10GB 4GEE data add-ons to supplement your 4GEE plan’s inclusive allowance. 10GB data add-ons cost £19.99 each.

EE Reward Card Offer: This offer is available to new customers who take a qualifying broadband package from an eligible online provider or phone number between 05.04.2018 and 30.04.2018

Customers will be sent a claim email & SMS within 5 working days of purchase or renewal. Customers must claim within 28 days of purchase or renewal. Claims will not be processed until one bill payment has been made. Reward amount will be provided on an EE Reward Card.  EE Reward Card must be activated within 3 months from the date of issue and will be valid for 12 months from date of issue. Any balance remaining after this time will revert back to EE. This offer is separate to any other EE Reward Card offer. Subject to availability. Information and pricing correct as at 16.03.18. Full card terms at https://legal.purecard.com/terms?cctid=1cbVf6CIYMjdW50311cbVf6CIYMjd. For the most frequently asked questions and to contact us in regards to the EE Reward Card Offer, go to https://ee.co.uk/card. The EE Reward Card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® is a registered trademark of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE.

What does it take to switch to EE?

It couldn't be easier to join us. Simply enter your landline number and/or postcode in our Availability Checker to check the speed available to your home, choose your package online, enter your details and we'll take care of the rest.

Will I be able to keep my existing phone number?

You can usually keep your phone number. If you provide us with your existing phone number when you're completing your order online, we'll let you know.

How long will it take for my Bright Box router to arrive?

Your Bright Box and Quick Start Guide will arrive by post before your Broadband switches to EE. And you won’t need to wait in for a delivery, as the Bright Box has been designed to fit through most letterboxes.

     • Bright Box 1 dimensions: 29.5cm x 4cm x 16.5cm (L x D x B)

     • Bright Box 2 dimensions: 36.5cm x 4cm x 19.5cm (L x D x B)

Getting you up and running

You will receive your easy to follow set up guides with our award winning Bright Box router.

What if I need a new phone line?

If you need a new phone line, simply tick the box requesting an appointment with an engineer when making your online order, and we'll be in touch as soon as this has been arranged for you. A standard installation charge of £30 will be added to your first bill.

Support

Our technical support experts are ready to answer any question you may have no matter how technical or trivial they are, that's if you can't find the answers on our comprehensive online help section first.

Is the broadband data allowance really unlimited?

Yes. Unlimited means unlimited. Customers on any unlimited Fibre or Broadband plan have an unlimited data allowance. This means you can browse, download, stream videos and play games online without worrying about usage caps or extra costs. For more information check our Traffic Management Policy.