Full Fibre Max only available for customers living in premises enabled for full fibre from EE.
18 month minimum term applies. Subject to credit check. Monthly charges assume online billing. Consumer plans only. £50 charge applies if new broadband line required. See our Price Guide info at ee.co.uk/homepricing. Our broadband terms apply, see ee.co.uk/terms.
Out of contract broadband prices: From month 19 the monthly prices will be - Standard Broadband £32; Fibre £37; Fibre Plus £42; Fibre Max 145 £49; Fibre Max 300 £54.
Full Fibre Max: No landline calls service included. You will have no dial tone and will not be able to make or receive calls, including calls to emergency services. You will lose your existing landline number and will not be able to revert to a landline service.
Next-day activation: Available with full fibre broadband orders placed before 1:30pm.
Equipment: You own the router (and Apple 4K TV box, if applicable) 14 days after activation of your broadband service. If you choose to cancel within the 14 days, you will be required to return any equipment received and may have to cover the cost of return.
Average speeds: based on speed available to at least 50% of customers at peak time (8-10pm). Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Check your speed and see whether you can get our Fibre and Fibre Max plans using the post code checker above.
Faster than UK standard broadband: Speed comparisons are with the UK average download speed for standard broadband (ADSL) of 9.8Mbps from the Ofcom report on UK home broadband performance, November 2019 (published May 2020).
Data Boost: 5GB available to: (1) new and existing pay monthly phone customers on a SIM plan (minimum 12 month term), (2) new and existing customers on a 4G pay monthly phone plan who sign up to Standard, Fibre or Fibre Plus Broadband, or 4GEE Home (3) new and existing customers on a 5G pay monthly phone plan who sign up to Standard broadband. 20GB available to: (1) new and existing customers on a 4G pay monthly phone plan who sign up to Fibre Max (2) new and existing customers on a 5G pay monthly phone plan who sign up to Fibre, Fibre Plus or Fibre Max, or 4GEE Home. 5GB/20GB boost added to mobile only and cannot be added to 4GEE Home device. Not available with 30 day SIM plans or non-lead sharer plans. You’ll lose the data boost if you cancel your home broadband plan or pay monthly phone plan or switch to a 30-day SIM plan. You will lose the 20GB boost if you move to a SIM plan or a non-Fibre Max plan. To retain your data boost when you upgrade or change your pay monthly phone plan, your home broadband plan must still be active, and you must be moving to or remaining on a pay monthly phone plan. It can take up to 30 days from broadband account start date for your Data Boost to be applied. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.
Calls: If you choose a fibre broadband plan without a landline, you will have no landline calls service included. You will have no dial tone and will not be able to make or receive calls including calls to emergency services. Our standard broadband plans include a landline service but do not come with inclusive calls as standard and if you do not purchase a calling add-on then any calls you make will be charged at our standard call rates, which can be found in our price guide at ee.co.uk/homepricing. You can choose to purchase one of our range of calling add-ons: anytime calls to UK landlines, anytime calls to UK landlines and mobiles; or anytime UK and International calls.. If you make calls to numbers beginning 084, 087, 09 or 118 in the UK, your call charge is comprised of the EE access charge of 11p/min and a service charge that is set by the organisation you are calling. If you have an active calling add-on and call 0845 or 0870 numbers at any time, we’ll cover the cost of the EE access charge. All calls are rounded up to the nearest minute, excluding fixed fee calls, those that are free, or for calls to service number. Our calls are for normal person-to-person use from your landline and are subject to your acceptance of our Network Terms. We monitor use in accordance with those terms; if you appear to be using our services for improper purposes, we reserve the right to monitor your usage and/or suspend or terminate your service.
UK’S NO.1 NETWORK 7 YEARS IN A ROW: Rankings based on the RootMetrics® UK RootScore® Report: From H2 2013 to H1 2020. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.