exceptional broadband service

Coronavirus: keeping you connected

We’ve temporarily closed all our EE stores.

We’ll continue to support you online and through our contact centres. We’re prioritising vulnerable customers and those most in need, so the wait to speak to us may be longer than normal.

Our Virtual Support app will help you set-up your broadband and troubleshoot problems.

> Download the Virtual Support app

Or you can check your bill in My EE.

> Register or log in to My EE

It's official, EE's broadband service is top-rated

Here at EE, we think differently about broadband. Not only do we offer loads of great benefits such as a monthly boost on your mobile data, unthrottled superfast speeds and unlimited downloads. Our call centres are all based in the UK and Ireland.

Our broadband customer service has been on a meteoric rise. When customers were asked how satisfied they were with the quality of service offered by their current broadband providers’ contact centres, EE came out top. So why not join us today?

Great service throughout your contract

Hang up happy

Talk to customer service and hang up happy. Our call centres are No.1 for Broadband Customer Service – and they’re all based in the UK and Ireland.

And support apps to help keep things simple


Plus, dedicated support teams on hand to help

Stay connected

Moving home? Switching broadband? It doesn’t mean you have to go off-grid. We’ll give you 50GB 4G to use and share with your family so you can stay connected.

And if that wasn't enough...

Our call centres are award-winning

Our broadband call centres have been awarded The Best Large Contact Centre by the UK Customer Experience Award (CXA).

Find a hand on our help pages

Loads of super helpful content available if you need any support, from setting up, to billing to connectivity issues. See broadband help >

And a Community of support

Ask one of our 300,000 EE Community members for answers to the more uncommon questions (and the common ones too!).

So why not join us today?