EE Broadband Upgrades

These introductory offers are available to customers joining EE broadband for the first time.

We will own the broadband router we provide to you until 14 days after activation of your broadband service. After that, you own the router. If you choose to cancel within the 14 days, you will be required to return any equipment received and may have to cover the cost of return.

Fibre and Fibre Max offers available for customers living in our fibre network area. Consumer plans only. For all our Fibre plans, how fast your fibre broadband will be will depend on a couple of things; firstly, how far you are from the nearest street cabinet that connects you to our network; and secondly, how many other people are using the network at the same time as you. Our Fibre Max broadband plans utilise a new technology known as “G.fast”, so to join one of these plans, you’ll need to live in an area which is enabled for G.fast. Our fibre broadband terms apply, check them out at ee.co.uk/terms. CPI changes apply.

£23 Fibre Only: £23 a month, including £19 line rental (18 month contract). £37 a month from month 19. See our price guide for info ee.co.uk/terms.

£27 Fibre Plus: £27 a month, including £19 line rental (18 month contract). £42 a month from month 19. See our price guide for info ee.co.uk/terms.

£36 Fibre Max 1: £36 a month, including £19 line rental (18 month contract). £49 a month from month 19. See our price guide for info ee.co.uk/terms.

£43 Fibre Max 2: £43 a month, including £19 line rental (18 month contract). £54 a month from month 19. See our price guide for info ee.co.uk/terms.

Fibre Max 2 (Average speed of 300Mbps) is up to 28 times faster than UK standard broadband: EE Fibre Max 2 Broadband average download speed of 300Mbps compared with the UK average download speed for standard broadband (ADSL) of 10.4Mbps from the Ofcom report on UK home broadband performance, November 2018 (published May 2019).

Fibre Max 1 (Average speed of 145Mbps) is up to 13 times faster than UK standard broadband: EE Fibre Max 1 Broadband average download speed of 145Mbps compared with the UK average download speed for standard broadband (ADSL) of 10.4Mbps from the Ofcom report on UK home broadband performance, November 2018 (published May 2019).

Average speeds of 10Mb/s, 36Mb/s, 67Mb/s, 145Mb/s and 300Mb/s based on speed available to at least 50% of customers at peak time (8-10pm). Speeds vary by location. Check your speed at https://shop.ee.co.uk/broadband.

Data Boost: 5GB available to new and existing Pay Monthly phone customers who sign up to a Standard, Fibre, Fibre Plus Home Broadband or 4GEE Home plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home device. Data allowance boosted by 20GB if you have a Pay Monthly phone plan and Fibre Max Broadband.Not available with 30 day SIM Only plans or non-lead sharer plans. You’ll lose the data boost if you cancel your Home Broadband plan or Pay Monthly phone plan, or switch to a 30 day SIM Only plan. In order to retain your data boost when you upgrade or change your Pay Monthly phone plan, your Home Broadband must still be active, and you must be moving to or remaining on a Pay Monthly phone plan. It can take up to 30 days from broadband account start date for your Data Boost to be applied. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.

5GB Data Boost Worth £12.99 a month: Based on the cost of 1x 5GB add-on that lasts up to a month for a pay monthly customer. 20GB Data Boost Worth £39.98 a month: Based on the cost of 2x 10GB add-ons that last up to a month for a pay monthly customer. 10GB add-ons cost £19.99 each.

Norton Security: 12 month subscription to Norton Security Premium for up to ten devices worth £79.99. Offer available to customers joining EE broadband for the first time. Subscription automatically renews for year 2 (currently £34.99). Set "Auto-Renewal" to "off" in your Norton account to avoid subscription charges.

Apple TV 4K with BT Sport: available to EE Pay Monthly mobile and 12 and 24 month SIM plan customers signing up to a new Broadband plan.  If you cancel your Pay Monthly mobile plan your access to BT Sport will continue whilst you remain on your current Broadband plan.  Your access may be temporarily disrupted when your mobile service ceases.   If you have BT Sport as an add-on or a Swappable on a Smart Plan, it will be removed from your account.   Subject to credit check.  18 month minimum term applies.  Consumer plans only.  You own the Apple 4K TV equipment 14 days after activation of your Broadband service. 

BT Sport:  Initial registration must be carried out on a smartphone containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems Some in-app functionality is restricted on Windows 10.  After registration your BT ID can be used to access BT Sport on your Apple 4K TV and other compatible devices.  Stream on up to two compatible devices simultaneously.  You’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available on the BT Sport app may change from time to time. When you download and use the BT Sport app on a mobile device, you will use data that may decrement from your price plan’s inclusive allowance. 

Apple TV 4K: Not all content is available in 4K or 4K HDR.  HDR compatible device required.  4K resolution requires 4K-capable TV.  Accessing Dolby Atmos features requires Dolby Atomos-capable devices.  Third party subscriptions may be required to access some content. 

General: Offer not transferable.  Further terms apply, see ee.co.uk/terms