The process is as follows:
a. Within 5 working days of purchase, EE will send an SMS with a link to register your details (Full name, email address, delivery address, phone number & URN)
b. You will have 28 days from date of purchase to register, after which you will no longer qualify
c. Registration will be subject to acceptance of the full terms and conditions, see the legal bit below, which we will ask you to confirm when registering for EE Reward Card
d. Upon successful registration, you will receive a confirmation email containing a link to use to claim your EE Reward Card after 28 days from purchase. If you haven't received your EE Reward claim confirmation email, please check your junk folder If you still cannot find this email, please contact us on 0800 587 2296 (calls to 0800 numbers are free of charge, even when calling from a mobile)
e. After 28 days from purchase and if you have registered for the EE Reward Card, you’ll have a further 28 days to claim for your card, after which you will no longer be eligible
f. Upon successfully completing the claim process, you will receive an email confirming you have successfully claimed your EE Reward card. If you haven't received your EE Reward claim confirmation email, please check your junk folder. If you still cannot find this email, please contact us on 0800 587 2296 (calls to 0800 numbers are free of charge, even when calling from a mobile )
g. Your card will be despatched via first class post within 30 days of successfully claiming (your activation code will be sent separately for security reasons via email)
h. Once your card arrives you will need to activate your card online
- How long do I have to register for my EE Reward Card?
You have up to 28 days from the date of purchase to register.
- I have not received my registration confirmation email?
If you haven't received your EE Reward registration confirmation email, please check your junk folder. If you still cannot find this email, please contact us on 0800 587 2296 (Calls to 0800 numbers are free of charge, even when calling from a mobile).
- How long is the link to claim for my EE Reward Card valid for?
After you have registered and once the claim window is open (28 days after purchase) you have a further 28 days to claim your card.
- I have not received my claim confirmation email?
If you haven't received your EE Reward claim confirmation email, please check your junk folder. If you still cannot find this email, please contact us on 0800 587 2296 (Calls to 0800 numbers are free of charge, even when calling from a mobile).