Your EE upgrade

Pay Monthly: 24 month minimum term. Monthly charges assume online billing & Direct Debit payment. Minutes and texts are from the UK to UK mobiles and UK landline starting with 01,02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 40p/min. General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 44p/min plus the applicable service charge. See the EE Price Guide for a detailed list of service charges.  If you call a 070 you’ll be charged up to 75p/min.  See ee.co.uk for our Price Guide & more info. No fair use policy applies to unlimited services. Data allowance capped as per your plan.  Once you exceed your allowance of minutes and texts or use up your data, you’ll be required to buy a data add-on to continue using your device for that purpose. See our price guides for more information. You own device 6 months from plan start date. UK only and consumer only (unless stated otherwise). Subject to availability.

Annual Upgrade: Getting the newest phone is easy. After 12 months you just bring the handset you are getting now in to one of our stores, and providing it’s in good condition and full working order, you can hand it back and upgrade there and then to a new 24 month plan at the same or higher cost. Available to new and upgrading customers taking a 25GB or 40GB 4GEE Max Plan on an iPhone 7 or iPhone 7 Plus on a 24 month contract.  Not available with Family & Friends, PERK or 10% Multi-line discount.  Upgrade after 12 months must be to a new 24 month plan at the same or higher cost.  Phones are subject to availability at the time you want to upgrade.  Upgrade in selected EE stores only.  At upgrade you must return the phone we provided to you in full working condition and free from cosmetic defects else you may be charged. Phone must not be Activation Locked via an iCloud account. Device cannot be returned so ensure all contacts and data has been backed up.  See ee.co.uk/annualupgrade for full details and terms.

* Roaming countries included: Austria, Azores, Belgium, Bulgaria, Croatia, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Cyprus (not including Northern Cyprus), Reunion Islands, Romania, Saint Martin, Saint Barthelemy, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.

BT Sport app: The app is made available to pay monthly customers on 4GEE handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE WiFi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. All devices must use Android 4.3, Windows 10 or iOS 8 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £5 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.

Your EE Rewards Card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE. EE Reward Card terms apply