Insurance & Protection

Relax, we've got you covered

Complete peace of mind

Losing or breaking your device can feel like the end of the world. There’s the cost, for one thing, and then there’s the hassle of getting everything set up again. Life literally goes on hold. But with Full Cover you can use your device, safe in the knowledge we’ve got you covered.

If your device is lost, stolen, accidentally damaged or breaks down, you could get a refurbished replacement the next day. So you’ll never need to put your life on hold for a device mishap again.

Full Cover not for you? Damage Cover offers protection against accidental damage as well as breakdown. Compare what's covered below or you can view the Insurance Product Information Documents for both products here.

What's Included?        
  Full Cover (From under £8 per month) Damage Cover (From under £4 per month)
Next Day Replacement, with SIM
Worldwide Cover 
Cover For Loss
Cover For Theft
Cover for Accidental Damage
Cover for diagnosed faults in the first 2 years
Loyalty discounts
Multi-policy discount
Cover for in-box manufacturer provided charging accessories ✔ 
Free ZAGG glass screen protector, selected phones ✔ 

For information about discounts, click here.

For all your device accessory needs, click here.

I want to insure my EE device

You can add insurance when you upgrade or take out a new contract online, in store or over the phone, direct with EE.

If you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover. Call us on 150 from your EE phone or 07953 966 250 from any other phone to talk through your options.

We are only able to insure devices purchased direct from EE; online, in store or over the phone. If you are on SIM Only we can only insure certain devices. We constantly review which devices are insurable and there are some devices we are unable to insure. We are unable to offer insurance on any device that is already lost, stolen or damaged.

Need to make a claim? Click here for help and information.