Mobile Phone Insurance

Relax, we've got you covered

Complete peace of mind

Losing or breaking your device can feel like the end of the world. There’s the cost, for one thing, and then there’s the hassle of getting everything set up again. Life literally goes on hold. But with Full Cover you can use your device, safe in the knowledge we’ve got you covered.

If your device is lost, stolen, accidentally damaged or breaks down, you could get a refurbished replacement the next day. So you’ll never need to put your life on hold for a device mishap again.

Making a claim is easy – simply log in to your My EE account and submit your claim online. If you prefer, you can call us on 150 from your EE phone or 07953 966 250 from any other phone, and we'll do the rest.

Full Cover or Damage Cover

Full Cover not for you? Damage Cover offers protection against accidental damage as well as breakdown. Compare what's covered below or you can view the Insurance Product Information Documents for both products here.

What's Included?        
 

Full Cover

(From £4.80 per month)*

Damage Cover

(From £2.40 per month)*

Next Day Replacement, with SIM
Worldwide Cover 
Cover For Loss
Cover For Theft
Cover for Accidental Damage
Cover for diagnosed faults in the first 2 years
Multi-policy discount
Cover for in-box manufacturer provided charging accessories ✔ 
FREE Minute One Accessories Bundle worth £24.99
FREE Minute One Premium Accessories Bundle worth £39.99 (or FREE Minute One Accessories Bundle worth £24.99 when a Premium Bundle is not available) ✔ 

*Your monthly premium will vary depending on your device, this represents the monthly premium for our lowest tier device.

See more information about discounts.

Read more about all your device accessory needs.

I want to insure my EE device

You can add mobile phone insurance when you upgrade or take out a new contract online, in store or over the phone, direct with EE.

If you have already upgraded or taken a new line but didn’t take insurance, we may still be able to offer you cover. Call us on 150 from your EE phone or 07953 966 250 from any other phone to talk through your options.

We are only able to insure devices purchased direct from EE; online, in store or over the phone. We constantly review which devices are insurable and there are some devices we are unable to insure. We are unable to offer insurance on any device that is already lost, stolen or damaged.

Multi policy discount

We know your phones and connected devices are important to your everyday life. So we want to make it easier for you to insure more of your devices for less.

If you have two or more devices on the same account and choose to protect them with Full Cover or Damage Cover, you’ll get a 10% discount on your monthly insurance premium. As an example, if you have Full Cover at £12.32 a month on your first phone and Full Cover at £10.08 a month on your second, your total insurance bill would be calculated as follows:

Full Cover @ £12.32
Full Cover @ £10.08
Normal total insurance cost = £22.40
10% discount = £2.24
Discounted total insurance cost = £20.16

The great news is that you don’t have to select the same level of cover to get the discount; you could have Full Cover on the first and Damage Cover on the second.

Business insurance

The way it works for small business customers is a little different. If you have between two and nine devices insured on the same account, you will receive a 10% discount on your insurance each month; if you have between 10 and 19 devices insured on the same account you will receive a 15% discount on your insurance each month, and for 20+ devices insured on the same account you will receive a whopping 20% discount on your insurance each month. 

Need to make a claim? Click here for help and information.