Samsung Support Centres: Fix it up or trade it in 

8 March 2019

No-mo-phobia (pronounced no-mo-phobia).

It strikes when things go wrong with your phone – leaving you feeling frustrated and out of the loop.

Now we’re making it our mission to eradicate no-mo-phobia for good.

That’s why we’ve partnered with Samsung to offer next-day, or even same-day repairs, expert advice and professional technical assistance. Less device down-time, more making the most of your Samsung technology.

Same-day repairs and unbeatable deals on the latest Samsung phones

Got a broken phone that needs fixing fast? Simply pop in to one of our Samsung Support Centres for a same-day repair.

Alternatively, you can get a next-day authorised repair at your local store. Just drop it off with us and we’ll get it back to you the next day. You don’t even have to be an EE customer – everyone’s welcome.

And while a fixed phone is great, a new phone is even better. So now we’re offering you incredible deals on the latest Samsung smartphones when you trade in your old device at one of our Samsung Support Centres – currently in Bluewater, Nottingham and Portsmouth. Visit your local Samsung Support Centre to find out more. 

Problems sorted pronto at our Samsung Support Centres

Samsung Support Centre logo

Need your Samsung device fixed fast? We’ve partnered with Samsung so that you can pop in to our Bluewater, Nottingham or Portsmouth store for a same-day repair on site, with their official repairs team.

Cracked screen, damaged charging port or technical troubles, it can all be sorted in store. Your device will look and work good as new when you leave. Plus, repairs won’t affect your Samsung warranty.

What’s more, you don’t even have to be an EE customer to get your Samsung device looked at and repaired at one of our Samsung Support Centres. The service is open to everyone, whatever network you’re on.

Our on-site Samsung Support Centre, offering same-day repairs, is currently available in our Bluewater, Nottingham and Portsmouth stores, but we’re looking to open more soon. Watch this space.

Get your Samsung fixed fast at our in-store Hubs

staff and customers at the in-store Samsung Support Hub

If you’ve got an issue with your Samsung smartphone, tablet or smartwatch, you can also pop in to your local EE store where our friendly team will organise a quick repair.

There are currently 23 EE stores offering a next-day Samsung repair service in and around South West London. If you’re an EE customer and your Samsung needs to be fixed fast, take your device into one of these EE stores where we’ll organise a next-day authorised repair.

Your device will be couriered to our Samsung Support Centre, fixed by our team of Samsung experts and sent right back. We can even loan you a phone while yours is being looked at. It’s all part of the service.

No issue is too big or too small. And you can rest assured that your tech is in good hands. We’re working with Samsung’s official repairs team because they know their devices better than anyone. They’ll back up your contacts, photos, apps and messages before any work’s done, so everything is safe and ready to use when you get your device back.

Find your closest Samsung Hub >


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