iPhone on EE

How much is an iPhone XS?

View our iPhone XS prices.

What’s the difference between iPhone XS and iPhone XS Max?

The most obvious difference is in display size – iPhone XS Max boasts a huge 6.5-inch Super Retina OLED display, compared to iPhone XS’s more modest 5.8-inch screen. iPhone XS Max also has slightly superior battery life than iPhone XS, allowing up to 13 hours internet use on full charge as opposed to 12 hours. Another difference is in cost – with iPhone XS Max being the premium option.

Read our definitive guide to iPhone XS and iPhone XS Max here >

What’s the difference between iPhone XS and iPhone XR?

iPhone XS and iPhone XR share some similarities - both offer wireless charging and have the same super-fast A12 Bionic chip with next-generation Neural Engine. Both rely on Face ID for unlocking and accessing private apps. However, there are significant differences too.

iPhone XS has a 5.8-inch (6.5-inch if you opt for the iPhone XS Max) Super Retina OLED display, which makes videos, photos and websites look better than ever. It’s available in 64GB, 246GB and 512GB versions. Unlike iPhone XR, it has a dual rear camera which allows 2x optical zoom. It’s water resistant to a depth of 2 metres for up to 30 minutes (compared to 1 metre for iPhone XR). It comes in three colours: silver, grey and new gold.

iPhone XR is the lower cost option, and is available in 64GB, 128GB and 256GB versions. It has a 6.1-inch LCD Liquid Retina display. It comes in six colours: white, black, coral, blue, yellow and Product Red.

Read our definitive guide to iPhone XR and iPhone XS here >

How do I set up my new iPhone XS?

Visit our help guides to set up your iPhone XS >
Visit our help guides to set up your iPhone XS Max >

Why is EE the best network for iPhone XS?

EE has 4G in more places than any other UK network, helping you make the most of your shiny new iPhone XS. We’ve also recently been awarded the UK’s no.1 network by RootMetrics for the fifth year in a row. That’s five years of bringing you the UK’s best data – faster, more reliable and available in more places than any other UK network.

Our Upgrade Anytime plans mean there’s no longer any need to wait to get your hands on the latest iPhone. Plus, EE lets you maximise your data by taking advantage of family gifting, letting you move any spare data around all your family’s devices.

Thanks to our data caps, you’ll never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.

Last but not least, at EE we’re committed to bringing you the best customer experience, with 100% of our calls answered by call centres in the UK and Ireland.

How do I upgrade to iPhone XS?

Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.

If you're still in contract, call 150 or go in store today to find out more about upgrading early.

How much is an iPhone XR?

View our iPhone XR prices.

What’s the difference between iPhone XR and iPhone XS?

iPhone XS and iPhone XR share some similarities - both offer wireless charging and have the same super-fast A12 Bionic chip with next-generation Neural Engine. Both rely on Face ID for unlocking and accessing private apps.

However, there are significant differences too. iPhone XR is the lower cost option, and is available in 64GB, 128GB and 256GB versions. It has a 6.1-inch LCD Liquid Retina display. It comes in six colours: white, black, coral, blue, yellow and Product Red.

iPhone XS has a 5.8-inch (6.5-inch if you opt for the iPhone XS Max) Super Retina OLED display, which makes videos, photos and websites look better than ever. It’s available in 64GB, 246GB and 512GB versions. Unlike iPhone XR, it has a dual rear camera which allows 2x optical zoom. It’s water resistant to a depth of 2 metres for up to 30 minutes (compared to 1 metre for iPhone XR). It comes in three colours: silver, grey and new gold.

Read our definitive guide to iPhone XR and iPhone XS here >

Why is EE the best network for iPhone XR?

EE has 4G in more places than any other UK network, helping you make the most of your shiny new iPhone XR. We’ve also recently been awarded the UK’s no.1 network by RootMetrics for the fifth year in a row. That’s five years of bringing you the UK’s best data – faster, more reliable and available in more places than any other UK network.

Our Upgrade Anytime plans mean there’s no longer any need to wait to get your hands on the latest iPhone. Plus, EE lets you maximise your data by taking advantage of family gifting, letting you move any spare data around all your family’s devices.

Thanks to our data caps, you’ll never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.

Last but not least, at EE we’re committed to bringing you the best customer experience, with 100% of our calls answered by call centres in the UK and Ireland.

How do I upgrade to iPhone XR?

Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.

If you're still in contract, call 150 or go in store today to find out more about upgrading early.

What size can I get the Apple Watch in?

Apple Watch Series 4 is available in 40mm and 44mm sizes (vertical height). Apple Watch Series 3 is available in 38mm and 42mm.

What iPhone models are compatible with the Apple Watch?

For Apple Watch Series 4 (GPS + Cellular), you’ll need an iPhone 6 or later model, running iOS 12 or later. For Apple Watch Series 3 (GPS + Cellular), you’ll need an iPhone 6 or later, running at least iOS 11. For Apple Watch Series 3 (GPS), you’ll need an iPhone 5s or later model, running at least iOS11.

Will the Apple Watch work on EE's network?

Yes, you’ll be able to call, stream, and text with just your watch on the UK’s no.1 network, provided you have a compatible iPhone on either a SIM only or pay monthly plan with EE.

The Apple Watch needs to be added to the same EE account as the iPhone you want to use it with, so please make sure you are the lead name on that account. Once linked to your account, you’ll get unlimited data on your Apple Watch Series 4 (GPS + 4G).

What does Apple Watch Series 4 do?

Apple Watch Series 4 is the next generation smartwatch from Apple. As well as being able to call, stream and text from your wrist, Apple Watch Series 4 comes with a wealth of additional health features for budding fitness junkies, like automatic workout detection, cadence and pace alerts, and personalised coaching.

In addition, Apple Watch Series 4 acts as your proactive health monitor. Fall Detection means it can detect when you fall by analysing wrist trajectory and impact acceleration, initiating an emergency call. Emergency SOS sends a text to your emergency contacts if it senses you’re immobile for more than a minute. And if your heart rate is too low, or your heart rhythm is irregular, you’ll receive a notification that you need to speak to a doctor immediately.

Plus, thanks to Apple Pay, it’s now simpler than ever to make purchases with a mere flick of the wrist.

Can I buy Apple Watch Series 4 from other retailers?

You can also buy an Apple Watch Series 4 (GPS + 4G) from other retailers including Apple, Argos, John Lewis and Currys. 

If you’ve bought from another retailer and want to buy an EE data plan, first you’ll need to pair your Apple Watch Series 4 (GPS + 4G) with the EE network on your iPhone.

Once you've paired your watch to your iPhone, you can add a 30-day plan, which you can buy through the Apple Watch app on your iPhone.

How much is an iPhone X?

View our iPhone X prices.

What’s the difference between iPhone X and iPhone 8?

The iPhone X and iPhone 8 both offer wireless charging, share the same A11 Bionic chip and are both available in 64GB or 256GB versions.

However, there are differences. For example, the iPhone X has a 5.8-inch (diagonal) widescreen display compared to the smaller 4.7-inch display for the iPhone 8.  iPhone X screen is also edge-to-edge, and uses OLED technology for brighter, more vivid colours. It’s also Apple’s first ever ‘Super Retina’ screen, so it’s even sharper than the screens on iPhone 8/iPhone 8 Plus.

The iPhone X is also larger overall and weighs 174g compared to 148g for the iPhone 8. 

The camera on the iPhone X has a dual camera. The camera on the iPhone 8 Plus offers wide-angle and telephoto features not available on the iPhone 8.

How do I set up my new iPhone X?

Visit our help guides to set up your iPhone X >

Why is EE the best network for iPhone X?

EE has 4G in more places than any other UK network, helping you make the most of your shiny new iPhone X.

Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.

Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.

How do I upgrade to iPhone X

Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.

If you're still in contract, call 150 or go in store today to find out more about upgrading early.

What’s the difference between iPhone 8 and iPhone 8 Plus?

The iPhone 8 and iPhone 8 Plus both offer wireless charging, share the same A11 Bionic chip and are both available in 64GB or 256GB versions.

However, there are differences. For example, the iPhone 8 Plus has a 5.5-inch (diagonal) widescreen display compared to the smaller 4.7-inch display for the iPhone 8.

The iPhone 8 Plus is also larger overall and weighs 202g compared to 148g for the iPhone 8. 

And the camera on the iPhone 8 Plus offers wide-angle and telephoto features not available on the iPhone 8.

How do I set up my new iPhone 8 and 8 Plus?

Visit our help guides to set up your iPhone 8 >
Visit our help guides to set up your iPhone 8 Plus >

Why is EE the best network for iPhone 8 and iPhone 8 Plus?

EE has 4G in more places than any other UK network, helping you make the most of your shiny new iPhone 8 or iPhone 8 Plus.

Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.

Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.

How do I upgrade to iPhone 8 or iPhone 8 Plus?

Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.

If you're still in contract, call 150 or go in store today to find out more about upgrading early.

What is an Apple Watch Series 3 (4G)?

The Apple Watch Series 3 (4G) is the first smart watch with a built-in eSIM that connects directly to 4G.  To unlock its full potential , you’ll need:

• a compatible iPhone (all models of iPhone from iPhone 6, including SE)
• an EE pay monthly or SIM only account
• an eSIM (EE is the only UK network to offer these)

Find out more >

What does an Apple Watch Series 3 (4G) do?

By pairing your Apple Watch Series 3 (4G) with an iPhone on EE,  you'll be able to make calls, respond to messages and listen to your music without needing your phone in your pocket.

Your Apple Watch Series 3 (4G) will even share the same phone number as your main phone and will have its own data allowance.

Where can I buy an Apple Watch Series 3 (4G)?

You’ll be able to buy the Apple Watch Series 3 (4G) direct through all EE direct channels - over the phone, retail and online. You’ll also be able to buy it via select 3rd party retailers.

What do I need to do to get free Apple Music?

To subscribe to Apple Music with the data on us, simply text MUSIC to 150. Then reply YES to the follow up text message (make sure you have the bill payer’s permission) and you will receive further instructions on how to download and enjoy free Apple Music.

If you currently have a subscription for Apple Music directly with Apple, this will need to be cancelled in order to enjoy Apple Music membership through EE. To do this immediately, you will need to call Apple directly on 08001076285 or alternatively you can follow the guidance here.

This offer is available to pay monthly phone, 30 day and 12 month SIM only customers as well as Shared plan customers.

I already signed up to a six months free Apple Music offer through EE (or direct from Apple) can I also benefit from this offer?

If you’ve already had an Apple Music offer through EE, you can’t get it again. However, if you continued to subscribe to the Apple Music service with EE or have an Apple Music subscription directly with Apple, you’re entitled to six months of streaming for Apple Music, on us. Just text STREAM to 150 or log into My EE via our app or website.

What happens at the end of my six months’ free Apple Music membership?

Apple Music Membership will be charged at £9.99 (inc VAT) (£8.33 ex VAT) a month until you ask us to remove it. You can cancel the add-on at any time (but it might take 48 hours to be removed from your account) by texting STOP MUSIC to 150 or by logging into My EE via our app or website.

What happens at the end of my six months’ free Apple Music data streaming on us?

The free data streaming add-on will be automatically removed from your account and any data used whilst using the Apple Music App will now come out of your price plan’s data allowance. We’ll send you a text at the end of the six months to remind you.

If you’d like to continue receiving unlimited Apple Music data, this can be added to your account at any point for just £5 per month by texting STREAM to 150 or via My EE. You must have some data remaining in your plan’s inclusive data allowance in order to be able to use this add-on. You can cancel the add-on at any time (but it might take 48 hours to be removed from your account) by texting STOP STREAM to 150 or via My EE. Terms apply.

Is this offer open to 30 day and 12 month SIM only customers as well as Shared Plan customers?

Yes, the Apple Music offer is open to 30 day, 12 month SIM only and Shared Plan customers. For Shared Plan customers, the offer is not shared across your plan, so each member of your Sharer group that would like to take advantage of the Apple Music membership and/or data streaming offer will need to opt into it by texting MUSIC to 150.

Will I get free Apple Music streaming when I’m abroad?

No - any mobile data that you use outside of the UK to stream or download Apple Music will come out of your plan or data pass allowance.

Unable to verify Apple Music membership?

There are a number of things you can try:

• Check that the correct mobile number is showing on your phone:
  iPhone – Settings>Phone>My Number
  Android – Settings> About Phone>My Phone Number
• If you cannot change the number manually, try turning your phone off and on, then check the number again.
• If the correct mobile number is showing, you may need to remove the Apple Music app and re-install.
• Once done, click on the link in the text message to activate correctly with EE.

If this still doesn’t work, we would recommend giving customer services a call on 150 from your EE phone or 07953 966 250. They will check to see that this is set-up correctly.

If an incorrect mobile number is showing (in case you’ve ported your number over to EE), your SIM needs refreshing to display the correct number then the offer should work. To request this please call customer service on 150 from your EE phone or 07953 966 250. If you are a personal pay monthly customer on an EE plan, you can also login to My EE online and click the popup box when available to speak with us via live chat.

Got more questions? Check out our Help page >

iPhone XS, iPhone XS Max, iPhone XR: Available to new and eligible existing customers. 24 month minimum term. Subject to credit check. Personal use only. Pre-Order: your contract starts when your order is accepted but your plan will start at (and you will be charged from) the moment we send your new device out to you (i.e. just before you receive it). Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order & recently launched devices can sometimes change. You can cancel your pre-order if we don’t send your device within 30 days. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term. Information correct as at 19.10.18.

UK’S NO.1 NETWORK 5 YEARS RUNNING: Rankings based on the RootMetrics® UK RootScore® Report: From 2H 2013 to 1H 2018. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit www.rootmetrics.co.uk for more details. Other terms apply, see ee.co.uk/terms for full details.

Biggest 4G coverage: 95.23% 4G population coverage as at 31 January 2016, EE data.

4G in more places and fastest network: Mobile only. 4G speeds depend on location, number of users and plan. 4G only available on EE plans. Check your coverage at ee.co.uk/coverage. Compatible device required. 4G in more places than any other UK network: Based on results from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun) 2018. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 25K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.

Apple Music: The individual Apple Music membership add-on is free for 6 months for new, existing or upgrading customers on an EE pay monthly or SIM only phone plan and adding the add-on to their account for the first time. Must be added within 30 days of joining or upgrading. After 6 months, membership automatically renews and you’ll be charged £9.99 a month unless you cancel. If removed from your account during the free period, you’ll be unable to get the add-on again free of charge. Requires a handset using either iOS 8.4 or Android 4.3 or later. Apple ID required for full functionality. Data usage will decrement your data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

Upgrade Anytime: Only available to customers with an eligible device on selected Max plans who have had their plan for at least 14 days and are up to date with all payments. Subject to credit check. New plan must be of same or higher value. Early upgrade charge may be payable. Old device must be returned in full working order and power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see EE.co.uk/upgradeanytime for charges. Device cannot be returned so ensure all contacts and data have been backed up.

BT Sport app: THREE MONTHS’ FREE ACCESS TO THE BT SPORT APP WITH CASTING AND DATA STREAMING –TERMS & CONDITIONS

Available to customers on consumer and small business plans requesting the BT Sport app for the first time. If you’ve previously benefited from our three or six months’ free offer, you won’t be eligible. The BT Sport app and BT Sport Casting are available for three consecutive months. The three months starts as soon as we receive your request for the BT Sport app or from the date you join or upgrade your price plan. You need a Google Chromecast or Apple TV to use BT Sport casting on a compatible television.  EE will not provide a Google Chromecast or Apple TV as part of this offer. If the BT Sport app and/or BT Sport casting is removed from your account at any point during the three month period, you’ll be unable to get either again free of charge. At the end of the free period, you’ll be automatically charged for the BT Sport app and BT Sport casting but can cancel both or BT Sport casting only at any time. While you have BT Sport casting, data used whilst live streaming sports matches and events or watching them on catch up using the BT Sport app whilst in the UK will not decrement from your plan’s inclusive data allowance.  All other data used when you use the BT Sport app will decrement from your plan’s data allowance.  You must have some of your plan’s data allowance left else you will be unable to live stream sports matches or events or watch them on catch up on the BT Sport app.   If you cancel BT Sport casting data used live streaming sports matches or events or watching them on catch up will decrement from your plan allowance. The offer is non-transferable. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport casting are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the BT Sport app may change from time to time.

THREE MONTHS’ FREE ACCESS TO BT SPORT CASTING WITH DATA STREAMING –TERMS & CONDITIONS

Available to customers on Max Plans, existing customers who have the BT Sport app as a paid for Additional Service and eligible consumer and small business customers who have previously benefited from our three or six months’ free BT Sport app offer.  If you have previously had BT Sport casting free for three months, you won’t be eligible. Eligible customer can get three months’ free access to BT Sport casting only.  If your Price Plan does not include access to the BT Sport app you will need to pay £5/month for access to the BT Sport app to use BT Sport casting.  While you have BT Sport casting, data used whilst live streaming sports matches and events or watching them on catch up using the BT Sport app whilst in the UK will not decrement from your plan’s inclusive data allowance.  All other data used when you use the BT Sport app will decrement from your plan’s data allowance.  You must have some of your plan’s data allowance left else you will be unable to live stream sports matches or events or watch them on catch up on the BT Sport app.  If you cancel BT Sport casting data used live streaming sports matches or events or watching them on catch up will decrement from your plan allowance. BT Sport casting is available for three consecutive months. The three months starts as soon as we receive your request for BT Sport casting or from the date you join or upgrade your price plan. You need a Google Chromecast or Apple TV to use BT Sport casting on a compatible television.  EE will not provide a Google Chromecast or Apple TV as part of this offer.  If BT Sport Casting is removed from your account at any point during the three month period, you’ll be unable to get it again free of charge. At the end of the free period, you’ll be automatically charged for BT Sport casting but can cancel it at any time. The offer is non-transferable. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport casting are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the BT Sport app may change from time to time. 

Read our full BT Sport terms and conditions here >