iPhone

When is the iPhone X coming out?

The new iPhone X will be available on EE from Friday 3 November, but you can pre-order it from Friday 27 October.

Register your interest now and we'll send you a reminder.

How much is an iPhone X?

Check out the 64GB iPhone X prices:

• special pre-order offer: 100GB of data for the price of 25GB. £82.99 a month, only £9.99 upfront
• 15GB of data for £72.99 a month. £99.99 upfront
• 15GB of data for £77.99 a month. £49.99 upfront
• all plans come with six free months of Apple Music, with the data on us

What’s the difference between iPhone X and iPhone 8?

The iPhone X and iPhone 8 both offer wireless charging, share the same A11 Bionic chip and are both available in 64GB or 256GB versions.

However, there are differences. For example, the iPhone X has a 5.8-inch (diagonal) widescreen display compared to the smaller 4.7-inch display for the iPhone 8.  iPhone X screen is also edge-to-edge, and uses OLED technology for brighter, more vivid colours. It’s also Apple’s first ever ‘Super Retina’ screen, so it’s even sharper than the screens on iPhone 8/iPhone 8 Plus.

The iPhone X is also larger overall and weighs 174g compared to 148g for the iPhone 8. 

The camera on the iPhone X has a dual camera. The camera on the iPhone 8 Plus offers wide-angle and telephoto features not available on the iPhone 8.

Why is EE the best network for iPhone X?

EE has 4G in more places than any other UK network, helping you make the most of your shiny new iPhone X.

Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.

Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.

How do I upgrade to iPhone X

Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.

If you're still in contract, call 150 or go in store today to find out more about upgrading early.

Register your interest now and we’ll let you know when you can pre-order the new iPhone X on EE.

What’s the difference between iPhone 8 and iPhone 8 Plus?

The iPhone 8 and iPhone 8 Plus both offer wireless charging, share the same A11 Bionic chip and are both available in 64GB or 256GB versions.

However, there are differences. For example, the iPhone 8 Plus has a 5.5-inch (diagonal) widescreen display compared to the smaller 4.7-inch display for the iPhone 8.

The iPhone 8 Plus is also larger overall and weighs 202g compared to 148g for the iPhone 8. 

And the camera on the iPhone 8 Plus offers wide-angle and telephoto features not available on the iPhone 8.

How do I set up my new iPhone 8 and 8 Plus?

Visit our help guides to set up your iPhone 8 >
Visit our help guides to set up your iPhone 8 Plus >

Why is EE the best network for iPhone 8 and iPhone 8 Plus?

EE has 4G in more places than any other UK network, helping you make the most of your shiny new iPhone 8 or iPhone 8 Plus.

Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.

Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.

How do I upgrade to iPhone 8 or iPhone 8 Plus?

Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.

If you're still in contract, call 150 or go in store today to find out more about upgrading early.

You can pre-order iPhone 8 or iPhone 8 Plus now.

What is an Apple Watch Series 3 (4G)?

The Apple Watch Series 3 (4G) is the first smart watch with a built-in eSIM that connects directly to 4G.  To unlock its full potential , you’ll need:

• a compatible iPhone (all models of iPhone from iPhone 6, including SE)
• an EE pay monthly or SIM only account
• an eSIM (EE is the only UK network to offer these)

Find out more >

What does an Apple Watch Series 3 (4G) do?

By pairing your Apple Watch Series 3 (4G) with an iPhone on EE,  you'll be able to make calls, respond to messages and listen to your music without needing your phone in your pocket.

Your Apple Watch Series 3 (4G) will even share the same phone number as your main phone and will have its own data allowance.

Where can I buy an Apple Watch Series 3 (4G)?

You’ll be able to buy the Apple Watch Series 3 (4G) direct through all EE direct channels - over the phone, retail and online. You’ll also be able to buy it via select 3rd party retailers.

4G+: limited roll out.  Select areas in central London only.  Check indicative coverage here http://ee.co.uk/ee-and-me/network/4gee/coverage-checker before purchasing a 4GEE Extra plan. 10% customers in coverage will receive speeds up to 90 mbps. 4G speeds depend on where you are and how many other people are using 4G too.

Limited 4G coverage, see ee.co.uk/coverage. Speeds depend on location and number of users. Compatible device required. Other terms apply, see ee.co.uk. 

Legal stuff: The UK’s fastest network:  Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Network Speed based on results from the RootMetrics® UK RootScore® Report: Jan – June 2016. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 33,000 test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit www.rootmetrics.co.uk and ee.co.uk/why-ee/network for more details.

Apple Music
The individual Apple Music membership add-on is free for 6 months for new, existing or upgrading customers on an EE pay monthly or SIM only phone plan and adding the add-on to their account for the first time. Must be added within 30 days of joining or upgrading. After 6 months, membership automatically renews and you’ll be charged £9.99 a month unless you cancel. If removed from your account during the free period, you’ll be unable to get the add-on again free of charge. Requires a handset using either iOS 8.4 or Android 4.3 or later. Apple ID required for full functionality. Data usage will decrement your data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

Fastest: Speedtest.net’s Fastest Mobile Network Award winner 2015, showing average 4G download speeds for UK as a whole EE: 33.03Mb/s, 2nd place network: 20.7Mb/s. Based on Ookla’s Speedtest Intelligence Portal & Aggregated Data 01.04.15-30.09.15. 4G speeds & coverage vary depending on location & number of users. See ee.co.uk for more. A trade mark of OOKLA. Used under license. Reprinted with permission. © 2016 Ookla. All Rights Reserved. For full terms please see ee.co.uk/terms

BT Sport app
The app is made available to pay monthly customers on 4GEE handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE WiFi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. All devices must use Android 4.3, Windows 10 or iOS 8 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £5 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.

Three months free
Available to customers on consumer and small business plans requesting the BT Sport Add-On for the first time. If you’ve previously benefited from our six months’ free offer, you won’t be eligible. The Add-On is available for three consecutive months. The three months starts as soon as we receive your request for the Add-On or from the date you join or upgrade your price plan. If the Add-On is removed from your account at any point during the three month period, you’ll be unable to get the Add-On again free of charge. At the end of the free period, you’ll be automatically charged for the Add-On but can cancel at any time. The offer is non-transferable.

BT Sport app terms and conditions >

Trade-in
Trade-in value dependent on condition. Offer based on trade in of iphone 6 64GB. Available in EE retail stores or the EE website only. Full upfront cost of new handset payable when you buy online. You will receive a card payment or cheque within 7 days of receipt of the trade-in device when you trade-in online. Trade-in value applied to an EE fund card in-store. You cannot cancel your new plan if your device has not been accepted or a lower price has been offered for trade-in. Device cannot be returned so ensure all contacts and data has been backed up. We reserve the right to ask for proof of ownership. We will check the device has not been reported as lost or stolen. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone and will only be offered, by way of refund, an amount equal to the upfront cost you would have paid for the new device on the plan you have taken out. View full terms

Full terms and conditions >