Pay As You Go General: Use your pack or add-on allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Any calls to these numbers where you have no allowance cost 35p/min. Data allowance in packs or add-ons can also be used in UK & EU/EEA. See ee.co.uk/terms for countries and details. You will not get 4G speeds using a 3G only phone. Some numbers aren’t included: calls to 070 numbers cost up to 75p/min and calls to 084, 087, 09 & 118 cost 44p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. If you don’t call, text or top-up every 180 days you will be disconnected and you’ll lose any credit on your account. Subject to availability. Personal use only.
Flex Plans General: You must pay for Flex Plans using your credit/debit card, not using top up credit. Use your plan or add-on allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Calls to these numbers where you have no allowance cost 35p/min. Data allowance in plans or add-ons can also be used in UK & EU/EEA. See ee.co.uk/terms for countries and details. You will not get 4G speeds using a 3G only phone.
General: Some numbers aren’t included: calls to 070 numbers cost up to 75p/min and calls to 084, 087, 09 & 118 cost 44p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. If you don’t call, text, use data, pay for your plan or top up every 180 days you will be disconnected and you’ll lose any credit on your account. Personal use only.
Flex Plans: Plans automatically recur. If your plan cannot recur because there is an issue with your payment card, we will contact you. UK only. You can opt out at any time.
Card Payments: To pay for your plan directly with a credit/debit card you need to set up a services-on-demand arrangement and a payment which will reoccur automatically every 30 days, a continuous payment authority. This means you authorise us to take payment from the registered debit/credit card every time you pay for an eligible plan or add-on. You can cancel this at any time in My EE or by calling 150. If you cancel within 14 days of your first purchase via your card, you'll get a refund for any unused services. You will have to pay for any services used during your cooling off period if you cancel. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days.
Free Boosts: You must have bought at least 12 Packs (7-day subscription) or 3 Packs (30-day subscription). Boosts last the duration of your Pack and don’t roll over. You cannot accrue Boosts for 7-day and 30-day subscriptions simultaneously. Boost must be selected within 60 days of notification of eligibility and will be added when you purchase your next pack. If you move between 7-day and 30-day packs, you will lose any Boosts accrued.Minutes and texts are from the UK to UK mobiles and UK landline starting with 01, 02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 35p/min. General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 44p/min plus the applicable service charge. See the EE Price Guide for a detailed list of service charges. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide & more info on charges outside of your allowance. If you don’t call, text or top-up every 180 days you will be disconnected and you’ll lose any credit on your account. Subject to availability. Personal use only.See ee.co.uk for our Price Guide & more info on charges outside of your allowance. Other terms apply, see www.ee.co.uk/terms or ask in store for full details.
Pay As You Go packs: Packs automatically recur. If your pack cannot recur because you haven’t topped up, we’ll try taking payment for 90 days. UK only. You can opt out at any time.New PAYG packs (£10 data pack, £10 everything pack and £30 everything pack) available from 4th September 2017 include double the data available on previous equivalent packs available November 2016 – August 2017. Excludes promotional PAYG packs.Minutes and texts are from the UK to UK mobiles and UK landline starting with 01, 02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 35p/min. Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 44p/min plus the applicable service charge. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide for a detailed list of service charges & more info on charges outside of your allowance. If you don’t call, text or top-up every 180 days you will be disconnected and you’ll lose any credit on your account. Subject to availability.
4G Coverage: figures are for EE’s reported population coverage, correct as at October 2015. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage.
Data Rollover: if you have not used all the data allowance in your Pack, when the Pack ends the unused data will be added to the next Pack that you buy. This applies to £10 and £15 30 day PAYG Data Packs only. You cannot roll over data from add-ons or Free Boosts. If your pack does not renew automatically you must buy a new £10 or £15 Data Pack within 7 days to qualify for data rollover. Rollover data lasts for the duration of the Pack Validity Period (i.e. 30 days) so will not roll over a second time if you do not use it up. Your data allowance will be applied in the following order for each Pack: (1) Rollover data, (2) core pack allowance (3) Free Boosts. Read our full pay as you go phone plans terms and conditions.
