4G in more places
Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Compatible device required. Based on results from the RootMetrics® UK RootScore® Report: Jan – June 2016. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducing over 33K randomly sampled test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.
Getting the newest phone is easy. After 12 months you just bring the handset you are getting now in to one of our stores, and providing it’s in good condition and full working order, you can hand it back and upgrade there and then to a new 24 month plan at the same or higher cost. Available to new and upgrading customers taking a 25GB or 40GB 4GEE Max Plan on an iPhone 7 or iPhone 7 Plus on a 24 month contract. Not available with Family & Friends, PERK or 10% Multi-line discount. Upgrade after 12 months must be to a new 24 month plan at the same or higher cost. Phones are subject to availability at the time you want to upgrade. Upgrade in selected EE stores only. At upgrade you must return the phone we provided to you in full working condition and free from cosmetic defects else you may be charged. Phone must not be Activation Locked via an iCloud account. Device cannot be returned so ensure all contacts and data has been backed up. See ee.co.uk/annualupgrade for full details and terms.
12 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. You will not get 4G speeds using a 3G only phone. Minutes and texts are from the UK to UK mobiles and UK landline starting with 01, 02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 50p/min. General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 50p/min plus the applicable service charge. See the EE Price Guide for a detailed list of service charges. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide & more info on charges outside of your allowance. Personal use only.
*EU roaming: a 15GB fair usage policy will apply to all plans with 15GB or more.
EU countries - Our Europe Zone presently includes: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
*Note Turkey (you may connect to a Turkish network when in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone. Therefore any calls made from either of these countries, or from Northern Cyprus if connected to a Turkish network will be chargeable.
4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.
BT Sport app
The app is made available to pay monthly customers on Essential handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE WiFi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. All devices must use Android 4.3, Windows 10 or iOS 8 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £5 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.
BT Sport casting
BT Sport casting is a 30 day rolling Add-On that allows you to cast content from the BT Sport app onto digital media players such as televisions or watch on a lap top or other device that does not have an EE sim. If you have BT Sport casting, data used whilst in the UK when watching sports matches and events live or on catch up using the BT Sport app will not decrement from your plan’s data allowance. You must have some of your plan’s data allowance left or you will be unable to watch sports matches or events on the BT Sport app using mobile data either live or on catch up. You will not be able to cast from Windows devices. To use BT Sport casting you will need access to a computer or a Google Chromecast or Apple TV. EE does not provide the Google Chromecast or Apple TV as part of the Add-On. The Add-On costs £10 a month. You will also have to pay £5 a month for access to the BT Sport app if this is not included in your price plan.
Three months free
Available to customers on consumer and small business plans requesting the BT Sport Add-On for the first time. If you’ve previously benefited from our six months’ free offer, you won’t be eligible. The Add-On is available for three consecutive months. The three months starts as soon as we receive your request for the Add-On or from the date you join or upgrade your price plan. If the Add-On is removed from your account at any point during the three month period, you’ll be unable to get the Add-On again free of charge. At the end of the free period, you’ll be automatically charged for the Add-On but can cancel at any time. The offer is non-transferable.
Full terms and conditions >
Individual Apple Music subscription Add-On free for 6 months for customers joining or upgrading to a new EE Pay Monthly or SIM only phone plan and adding the Add-On to their account for the first time. Must be added within 30 days of joining or upgrading. After 6 months membership automatically renews and you’ll be charged £9.99 a month unless you cancel. If removed from your account during the free period, you’ll be unable to get the Add-On again free of charge. Requires handset using either iOS 8.4 or higher, or Android 4.3 or higher. Apple ID required for full functionality. Data usage will decrement your data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferrable. Not available with any other Apple Music subscription offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Your EE Rewards Card is issued by Blackhawk Network (UK) Ltd, an Electronic Money Institution authorised in the UK by the FCA with Firm Reference number 900023; pursuant to license from Mastercard International. Mastercard® and the Mastercard brand mark are registered trademarks of Mastercard International Incorporated. Blackhawk Network (UK) Ltd’s company registration number is 05802971 and its registered office is at 40 Bernard Street, London, WC1N 1LE. EE Reward Card terms apply.
Price Until March 2019
Price from March 2019 to March 2020
Price from March 2020 to March 2021
Price shown per month
Price shown per month plus annual RPI adjustment = Price A
Price A per month plus annual RPI adjustment
Annual price increase based on the full price of your plan and/or additional commitment service. The price will increase from March each year. Please note the cost of any additional services you take from us might also increase or decrease while you’re an EE customer.
24 month minimum term. Subject to credit check. Monthly charges assume online billing. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances.
General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 50p/min plus the applicable service charge. See the EE Price Guide for a detailed list of service charges. If you call a 070 you’ll be charged up to 75p/min. See ee.co.uk for our Price Guide & more info on charges outside of your allowance. You own device 6 months from plan start date. Personal use only.
Trade In: Available to the recipient of SMS only in selected retail stores or when you upgrade direct with us over the phone or online. Trade-in an iPhone 6s or iPhone 6s Plus to qualify for a £150 credit that can be used to cover the upfront cost of the iPhone 8 iPhone 8 Plus or iPhone X when taken on a selected EE price plan. Your device must be in good working order and power up to qualify for the promotion. If you fail to send us a iPhone 6s or iPhone 6s Plus that (1) is in good working order or (2) that is as described you will be liable for the trade in price of the phone being £150. You can still trade in a handset that isn’t a iPhone 6s or iPhone 6s Plus, but this will be subject to our normal trade-in terms and conditions, and will not form part of the offer advertised. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone being up to £150. You will not be entitled to the additional credit provided under the offer. Full terms at ee.co.uk/help.