Pay As You Go general: Use your pack/flex plan or add-on allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Any calls to these numbers where you have no allowance cost 35p/min. Data allowance in packs or add-ons can also be used in UK & EU/EEA. See ee.co.uk/terms for countries and details. You will not get 4G speeds using a 3G only phone.
General: Some numbers aren’t included: calls to 070 numbers cost up to 75p/min and calls to 084, 087, 09 & 118 cost 44p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. If you don’t call, text or top-up every 180 days you will be disconnected and you’ll lose any credit on your account. Subject to availability. Personal use only.
Pay As You Go Packs: Packs automatically recur. If pack cannot recur because you haven’t topped up, we’ll try taking payment for 90 days. UK only. You can opt out at any time.
PAYG Data Rollover: Unused data from your Pack allowance is added to the next Pack that you buy as ‘rollover data’ and lasts for the duration of the Pack Validity Period (i.e. 30 days). To qualify, buy a new eligible Pack within 7 days of your original Pack expiring. Applies to all 30-day packs with allowance of at least 100MB data. You can’t roll over data from add-ons or Free Boosts or data rolled over from the previous month. Your data allowance will be used in the following order for each Pack: (1) Rollover data, (2) core pack allowance, (3) Free Boosts.
Flex Plan general: You must pay for Flex Plans using your credit/debit card, not using top up credit. Plans automatically recur. If your plan cannot recur because there is an issue with your payment card, we will contact you. UK only. You can opt out at any time.
Card Payments: To pay for your plan directly with a credit/debit card you need to set up a services-on-demand arrangement and a payment which will reoccur automatically every 30 days, a continuous payment authority. This means you authorise us to take payment from the registered debit/credit card every time you pay for an eligible plan or add-on. You can cancel this at any time in My EE or by calling 150. If you cancel within 14 days of your first purchase via your card, you'll get a refund for any unused services. You will have to pay for any services used during your cooling off period if you cancel. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days.
