IMO Q2 Plus

Simply top up enough to cover the cost of your pack and it will come straight out of your credit when you make your first call, text or use data. Your pack will last for up to 30 days, depending on the type you’ve chosen, and will automatically renew after this time is up as long as you have enough credit.

You can call/text 150 to swap between packs at any time. Your new pack will start when your current one ends. The longer you buy packs for, the better they get. Every three packs you buy, you get a choice of a Free Boost to either your minutes or your data allowance. So every time you buy a pack after that, you’ll either get extra data or minutes – and it keeps going up! And, we now have Roll Over. This means any unused data now rolls over into the next one you buy, so you get a second chance to use it.

If you use up any of your pack allowances early you can buy extra minutes, texts or data at any time to keep you going until your next pack starts.

Simply call 150 or visit My EE. Find out more about our add-ons.

You can buy roaming and international calling add-ons by calling 150 or logging into My EE.

If you’re moving from Orange or T-Mobile, simply order your SIM from our dedicated  Moving to EE section. Once you insert your SIM we’ll automatically move your number and any remaining credit across.

If you’re moving to us from another network, don’t worry – there’s a simple process all network providers follow to make things easy for everyone. Call your old network to say you’re leaving and they’ll give you a special code called a Port Authorisation Code (PAC) that you’ll need to give us when you receive your new EE SIM through the post or in store.

Please be aware number transfers are not processed on Bank Holidays. Read more useful information on keeping your number.

Yes – our multi SIMs are designed to fit any device, just pop out the size to fit yours.

You will need to top up to ensure you have enough credit to pay for your next pack. You can do this in a number of ways:

1) Download the My EE app to take care of things like topping up and checking your usage allowances

2) Call 150 and choose top up from the options

3) Use the E top up card included with your SIM to top up at more than 100,000 shops across the country

View other ways to top up.

If you use up any of your allowances, you can start a new pack early. Check you have enough credit and then text NOW to 150. We’ll remove your current pack and replace it with a new one.

If you regularly use up your pack allowances early you may want to switch to a bigger pack. To do this just log in to My EE, click Pack and add-ons in the menu, and under Next pack, click CHANGE.