Trade In: Available in selected retail stores or when you join/upgrade direct with us over the phone or online. Trade in an iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 Mini on selected EE price plans to qualify for a £15 a month discount on your bill. Discount applicable for 24 months. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If you fail to send us an eligible device your trade-in discount will be removed. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. Cannot be used in conjunction with any other offer. Full terms at ee.co.uk/help.
Upgrade Early Trade In: Available to eligible EE customers who upgrade directly with us in-store, over the phone or online. Trade in an iPhone 12 Mini, 12, 12 Pro, 12 Pro Max, 11, 11 Pro, 11 Pro Max, XS, XS Max, XR or X device on selected EE price plans to qualify for a waived early upgrade fee when you upgrade to the new iPhone. You must have between 10 and 5 months remaining before the end of your contract on your current 24-month handset plan (excluding Annual Upgrade and Upgrade Anytime), to qualify for a waived early upgrade fee. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If your device is damaged, you will be liable to pay a damage fee. If you sign up for this offer over the phone or online and you then fail to send us an iPhone 12 Mini, 12, 12 Pro, 12 Pro Max, 11, 11 Pro, 11 Pro Max, XS, XS Max, XR or X that (1) is in good working order or (2) that is as described, you will be liable for the early upgrade fee (which was waived) to be applied as a charge on your bill. Device cannot be returned so ensure all contacts and data have been backed up. We reserve the right to ask for proof of ownership and to check that the device has not been reported as lost or stolen. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone and will only be offered, by way of refund, an amount equal to the trade-in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Cannot be used in conjunction with any other offer. Full trade-in terms at ee.co.uk/help.
