Samsung Galaxy S21+

Samsung Galaxy S21 Trade In Legals: Offer ends 31^st March 2021 (time 23:59). Available in selected retail stores or when you join/upgrade direct with us over the phone or online. Trade in an S8, S8 Plus, Note 8, S9, S9 Plus, Note 9, S10, S10 Plus, S10e, Note 10, S20, S20 5G, S20 Plus 5G, S20 Ultra 5G  and get the new Samsung S21 on selected EE price plans to qualify for up to £350 credit, that can be used to cover the upfront cost or as a credit on your account. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If your device is damaged, you will be liable to pay a damage fee. If you fail to send us a an S8, S8 Plus, Note 8, S9, S9 Plus, Note 9, S10, S10 Plus, S10e, Note 10, S20, S20 5G, S20 Plus 5G, S20 Ultra 5G  that is in good working order or (2) that is as described you will be liable for the trade in value given as a discount (£150 or £350) this will be applied as a charge on your bill. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Cannot be used in conjunction with any other offer. Full terms at ee.co.uk/help. 

Samsung Galaxy S21 VIP legals: Offer ends 30^th April 2021 (time 23:59). Available to eligible EE customers who upgrade directly with us in-store, over the phone or online. Trade in a Samsung S9, Samsung S10, Note 9, Note 10 (all variants) and get the new Samsung S21 on selected EE price plans to qualify for a waived early upgrade fee. Customers who trade in one of these devices can upgrade early if they maintain or grow their MRC. You must have between 10 and 6 months remaining before the end of your contract on your current 24-month handset plan (excluding annual upgrade and upgrade anytime), to qualify for a waived early upgrade fee. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If your device is damaged, you will be liable to pay a damage fee. If you sign up for this offer over the phone or online and you then fail to send us a Samsung S9, Samsung S10, Note 9, Note 10 (all variants) that (1) is in good working order or (2) that is as described, you will be liable for the early upgrade fee (which was waived) to be applied as a charge on your bill. Device cannot be returned so ensure all contacts and data have been backed up. We reserve the right to ask for proof of ownership and to check that the device has not been reported as lost or stolen. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone and will only be offered, by way of refund, an amount equal to the trade-in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Cannot be used in conjunction with any other offer. Full trade-in terms at ee.co.uk/help. 

Samsung Galaxy S21 Gaming Legals: 

Gaming Unleashed Bundle: Offer from 14.01.21. Available to EE Pay Monthly mobile customers when taking a new Samsung Galaxy S21 with a 24 month Smart plan directly through EE.  One per person, per EE mobile account.  The Gaming Unleashed bundle includes free 12 month Xbox Game Pass Ultimate and a Razer Kishi Android controller.  Redeem through SMS which will be sent to your device 14 days after purchase. You have 12 months to redeem the offer. If you choose to cancel your contract with us, for any reason, you must return the Gaming Unleashed bundle within 14 days. If you don’t, you’ll be charged £218; the cost of buying the products without a promotional offer.  This offer is non-transferable.  Further Terms apply.

Handset Offer
Gaming Unleashed Bundle: Offer from 14.01.21. Available to EE Pay Monthly mobile customers when taking a new Samsung Galaxy S21 with a 24 month Smart plan directly through EE. One per person, per EE mobile account. The free Gaming Unleashed bundle includes 12 months Xbox Game Pass Ultimate and a Razer Kishi Android controller.
Xbox Game Pass Ultimate. Maximum 36 months redeemed per account. Cloud Gaming (beta) requires Xbox Game Pass Ultimate, sufficient network speed, and supported controller. Streaming limits apply. Catalogue varies over time.Redeem through SMS which will be sent to your device 14 days after purchase. You have 12 months to redeem the offer. If you choose to cancel your contract with us, for any reason, you must return the Gaming Unleashed bundle within 14 days. If you don’t, you’ll be charged £87 for the Razer Kishi and £10.99 per month left of Game Pass Ultimate the cost of buying the products without a promotional offer. This offer is non-transferable. Further Terms apply, see ee.co.uk/terms Find out more: https://ee.co.uk/help/help-new/terms-and-conditions/additional-services/gaming-unleashed-bundle

Worth £218 claim:  Claim based on the cost of buying 12 month Xbox Game Pass Ultimate through Microsoft at £10.99 per month and £87 for Razer Kishi cost of purchasing on EE’s Add to Plan.

Pay Monthly Mobile Smart Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 50p/min. Data allowance can be used in UK & EU/EEA. Fair usage policy applies when outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6 months from plan start date. Personal use only. Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your swappable benefit at purchase, via My EE or by texting 150. We may at any time change the range of swappables available, the content of swappables or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.

For full details see ee.co.uk/servicepack

The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. The first increase of your monthly plan price will take place on or after 31st March 2022. All other charges will increase on or after 31st March 2021 and then annually. See ee.co.uk/increase for details.

*EU roaming: You can use your full plan allowance of mins, texts and data in the EU.

EU countries: Our Europe Zone presently includes:, Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Réunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthélemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

*Note Turkey (you may connect to a Turkish network when in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone. Therefore any calls made from either of these countries, or from Northern Cyprus if connected to a Turkish network will be chargeable.

Pre-Order: your contract starts when your order is accepted but your plan will start at (and you will be charged from) the moment we send your new device out to you (i.e. just before you receive it). Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order & recently launched devices can sometimes change. We will always keep you updated on the progress of your order. You can cancel your pre-order if we don’t send your device within 30 days. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term.

Full terms and conditions >

Handset - Smart Plans include our fastest speeds, swappable benefits and upgrade anytime.

SIMO - Includes up to 60mb/s data speed.

Swappable Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your swappable benefit at purchase, via My EE or by texting 150. We may at any time change the range of swappables available, the content of swappables or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.

BT Sport: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £10 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.

BT Sport App with Large Screen: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Additionally, you can access the live channels on Apple TV, Samsung TV, and Xbox (Apple TV 4th generation and above, Samsung Smart TV 2015 and above, Xbox One, One X and One S). Some in-app functionality is restricted on Windows 10. EE will not provide any devices as part of this offer. The Add-On costs £15 a month. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport Large Screen are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. You cancel at any time. All other data used when you use the BT Sport app will decrement from your plan’s data allowance. Content available via the BT Sport app may change from time to time.

Music data pass: £7.99 (inc VAT) a month. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You can cancel at any time. Data used whilst streaming and downloading video content on Apple Music, Tidal, and Deezer whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Music Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. For more details go to ee.co.uk/musicpass.

Video data pass: £8.99 (inc VAT) a month. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You can cancel at any time. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, TV Player and BT Sport whilst in the countries included in your Plan allowance. will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Video Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. For more details go to ee.co.uk/videopassterms.

Roaming: £10.00 (inc VAT) a month. Available to new and existing Consumer and Small Business Customers on a Pay Monthly Plan or selected 12 month SIM only phone plans. The add-on starts as soon as we receive your request. Offer subject to change. You can cancel at any time. Deposit needed for roaming in limited circumstances. Subject to credit check. Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK & EU/EEA. Remember, fair usage policy applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your fair use amount, standard rates apply as set out in the Non-Standard Price Guide. 

Amazon: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers). Subject to credit check. Amazon Prime Video is £5.99 (inc VAT) a month. The add-on starts as soon as we receive your request. Data used will decrement from your plan allowance. Offer subject to change. Amazon.com Inc and its affiliates are not sponsors of this promotion. You can cancel at any time by contacting EE. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via Prime Video may change from time to time. Prime Video terms apply. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For more details go to ee.co.uk/amazonterms.

MTV music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £3.99 (inc VAT) a month. Subject to credit check.  The add-on starts as soon as we receive your request for MTV. Data used will decrement from your plan allowance. You can cancel at any time. MTV is for your personal, non-commercial use. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via MTV may change from time to time.  MTV Play terms apply. For more details go to ee.co.uk/mtvterms.

Apple Music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £9.99 (inc VAT) a month. Subject to credit check. The add-on starts as soon as we receive your request. Data used will decrement from your plan allowance. You can cancel at any time. Requires a handset using either iOS 10 or Android 4.3 or later. Apple ID required for full functionality. Unless you have an Apple Music Streaming add-on, data usage will decrement from your plan’s data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.