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You'll receive an email from The Marketing Lounge Partnership with full details on how to redeem your gift voucher. We'll fulfill all qualifying gift vouchers within three months of your selection. We'll send all gift vouchers via email.

Two months from the date you receive your redemption email.

The email address you used when you bought from EE.

You'll need your order reference, starting XKN. You can find it on the order confirmation page following your purchase or in your order confirmation email. Without the order reference, you won't be able to redeem your voucher.

Check your ‘junk’ folder in your email account. If you still can't find it, email The Marketing Lounge Partnership at info@myeeoffers.co.uk.

You'll need your order reference starting XKN. You can find it in your order confirmation email.

You won't receive the gift voucher if you've: 

• been declined for the offer 
• cancelled within your 14-day cooling off period
  
• bought the offer via telesales or an EE shop
• not used the above link when you bought the offer
• combined the offer with Cashback via Quidco or TopCashback

You can email us at: info@myeeoffers.co.uk.

The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you’re an EE customer.

*EU roaming: You can use your full plan allowance of mins, texts and data in the EU.

EU countries: Our Europe Zone presently includes:, Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus*, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Réunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthélemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).

*Note Turkey (you may connect to a Turkish network when in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone. Therefore any calls made from either of these countries, or from Northern Cyprus if connected to a Turkish network will be chargeable.....

Pre-Order: your contract starts when your order is accepted but your plan will start at (and you will be charged from) the moment we send your new device out to you (i.e. just before you receive it). Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order & recently launched devices can sometimes change. We will always keep you updated on the progress of your order. You can cancel your pre-order if we don’t send your device within 30 days. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term....

Full terms and conditions >

Handset - Smart Plans include our fastest speeds, smart benefits and upgrade anytime.

SIMO - Includes up to 60mb/s data speed.

Smart Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your smart benefit at purchase, via My EE or by texting 150. We may at any time change the range of smart benefits available, the content of the smart benefit or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes.

Apple Music: Data used will decrement from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either iOS 10 or Android 5 or later. Apple ID required. Apple Music has a £9.99/month value. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms

Apple Arcade: Data used will decrement from your plan allowance. Only available to iOS users. Apple Arcade is for your personal, non-commercial use only. To redeem requires an iPhone using iOS13 or later. To access content requires a device using iOS13 or later, iPad using iPadOS and Mac with macOS Catalina. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Arcade terms apply. For more details go to ee.co.uk/apple-arcade

Apple TV+: Data used will decrement from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires a iPhone using iOS 12.3 or later. To access content required a device using iOS12.3 or later, Mac with macOS Catalina and Apple TV with tvOS 12.3. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus

BT Sport: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £10 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.

BT Sport App with Large Screen: The app is made available to pay monthly customers on a Pay Monthly handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE Wi-Fi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. Devices must use at least Android 4.1 Windows 10 or iOS 9 operating systems. Additionally, you can access the live channels on Apple TV, Samsung TV, and Xbox (Apple TV 4th generation and above, Samsung Smart TV 2015 and above, Xbox One, One X and One S). Some in-app functionality is restricted on Windows 10. EE will not provide any devices as part of this offer. The Add-On costs £15 a month. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport Large Screen are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance. You cancel at any time. All other data used when you use the BT Sport app will decrement from your plan’s data allowance. Content available via the BT Sport app may change from time to time.

Music data pass: £7.99 (inc VAT) a month. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You can cancel at any time. Data used whilst streaming and downloading video content on Apple Music, Tidal, and Deezer whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance.  All other data used when you use the Content Apps will decrement from your plan’s data allowance.  You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan.   The EE Music Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. For more details go to www.ee.co.uk/musicpass

Video data pass: £8.99 (inc VAT) a month. Available to customers on consumer and small business Pay Monthly plans (except Business Connect customers). You can cancel at any time. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, TV Player and BT Sport whilst in the countries included in your Plan allowance. will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance.  You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Video Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. For more details go to ee.co.uk/videopassterms

Roaming: £10.00 (inc VAT) a month. Available to new and existing Consumer and Small Business Customers on a Pay Monthly Plan or selected 12 month SIM only phone plans. The add-on starts as soon as we receive your request. Offer subject to change. You can cancel at any time. Deposit needed for roaming in limited circumstances. Subject to credit check. Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK & EU/EEA. Remember, data fair use policy outside UK of 15GB applies. See ee.co.uk/terms for countries and details. Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 15GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide. 

Amazon: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers). Subject to credit check.  Amazon Prime Video is £5.99 (inc VAT) a month.  The add-on starts as soon as we receive your request.  Data used will decrement from your plan allowance. Offer subject to change. Amazon.com Inc and its affiliates are not sponsors of this promotion.  You can cancel at any time by contacting EE. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via Prime Video may change from time to time.  Prime Video terms apply.  Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates.  For more details go to www.ee.co.uk/amazonterms

MTV music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £3.99 (inc VAT) a month. Subject to credit check.  The add-on starts as soon as we receive your request for MTV.  Data used will decrement from your plan allowance.  You can cancel at any time. MTV is for your personal, non-commercial use. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via MTV may change from time to time.  MTV Play terms apply.  For more details go to www.ee.co.uk/mtvterms 

Apple Music: Available to customers on 4GEE consumer and small business Pay Monthly plans (except Business Connect customers) for £9.99 (inc VAT) a month. Subject to credit check. The add-on starts as soon as we receive your request. Data used will decrement from your plan allowance.  You can cancel at any time. Requires a handset using either iOS 10 or Android 4.3 or later. Apple ID required for full functionality. Unless you have an Apple Music Streaming add-on, data usage will decrement from your plan’s data allowance. Apple Music is for your personal, non-commercial use in the UK only. This offer is non-transferable. Not available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.

Pay Monthly Mobile Smart Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 50p/min. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies when outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6 months from plan start date. Personal use only. Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Choose your smart benefit at purchase, via My EE or by texting 150. We may at any time change the range of smart benefits available, the content of smart benefits or the minimum length of time each must be active for. Third party subscriptions may be required. For more detail please see ee.co.uk/passes. For full details see ee.co.uk/servicepack.

The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details.

Pay monthly general: 24-month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. General: Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 65p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. You own device 6 months from plan start date. Personal use only.

Essential plans: include access to our fastest 4G speeds. Allowance can be used in UK & EU/EEA. Data fair use policy may apply in EU/EEA. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances.

AirPods Tech Offer: Offer ends 26.11.20. Between 06.11.20 to 26.11.20 get a pair of Apple AirPods when purchasing the iPhone SE on a Smart plan 10GB or above. £30 upfront cost includes a £10 handset cost and a £20 payment for the AirPods. Subject to availability. While stocks last. Offer cannot be redeemed for cash or exchanged. Your AirPods will be delivered to your billing address within 15 to 25 days of your purchase. If your account is in arrears at point of dispatch you will no longer be eligible for the AirPods. The cost you pay for the AirPods applies as you are agreeing to a 24-month mobile plan as shown. If you choose to cancel your contract with us within the first 24 months, for any reason, you must return the AirPods within 14 days of cancellation. If you don’t, you’ll be charged £139 (the full cost of the AirPods minus the £20 Payment). Offer cannot be combined or used in conjunction with any other offer, discount or promotion. For more details visit ee.co.uk/airpods-offer

TV Tech Offer: Offer ends 26.11.20. Between 06.11.20 to 26.11.20 get a LG 43UN7100 Ultra 4K 43in TV when purchasing the Google Pixel 4a on a 10GB plan or above. £30 upfront cost includes a £10 handset cost and a £20 payment for the television. Subject to availability. While stocks last. Offer cannot be redeemed for cash or exchanged. Your TV will be delivered to your billing address within 15 to 25 days of your purchase. If your account is in arrears at point of dispatch you will no longer be eligible for the TV. The cost you pay for the television applies as you are agreeing to a 24-month mobile plan as shown. If you choose to cancel your contract with us within the first 24 months, for any reason, you must return the TV within 14 days of cancellation. If you don’t, you’ll be charged £379 (the full cost of the TV minus the £20 Payment). Offer cannot be combined or used in conjunction with any other offer, discount or promotion. For more details visit ee.co.uk/tv-offer

Nintendo Switch Tech Offer: Offer ends 26.11.20. Between 06.11.20 to 26.11.20 get a Nintendo Switch when purchasing the Oppo A72 or Oppo Find X2 Lite on a 10GB plan or above. £30 upfront cost includes a £10 handset cost and a £20 payment for the Nintendo Switch. Subject to availability. While stocks last. Offer cannot be redeemed for cash or exchanged. We cannot specify what colour you will receive. Your Nintendo Switch will be delivered to your billing address within 15-25 days of your purchase. If your account is in arrears at point of dispatch you will no longer be eligible for the Nintendo Switch. The cost you pay for the Nintendo Switch applies as you are agreeing to a 24-month mobile plan as shown. If you choose to cancel your contract with us within the first 24 months, for any reason, you must return the Nintendo Switch within 14 days of cancellation. If you don’t, you’ll be charged £259 (the full cost of the Nintendo Switch minus the £20 Payment). Offer cannot be combined or used in conjunction with any other offer, discount or promotion. For more details visit ee.co.uk/nintendo-offer

Other terms apply, see ee.co.uk/terms or ask in store for full details.