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How to switch networks to EE

Becoming an EE customer and keeping your old number is easy. Once you’ve received your new SIM simply follow these steps:

Get your PAC code

Your previous mobile provider can give you this over the phone and it’ll be valid for 30 days.

Activate your new SIM

If it’s not already, activate your new SIM using the instructions provided. Wait for a signal and the EE symbol to appear on your screen.

Tell us your number

When you’re ready, use the below link to transfer your old number onto your new SIM. We’ll text you when the number transfer has started and again once it's completed.