Annual Upgrade: Getting the newest phone is easy. After 12 months you just bring the handset you are getting now in to one of our stores, and providing it’s in good condition and full working order, you can hand it back and upgrade there and then to a new 24 month plan at the same or higher cost. Available to new and upgrading customers on selected 24 month Max Plans with selected devices. Not available with Family & Friends, PERK or 10% Multi-line discount. Upgrade after 12 months must be to a new 24 month plan at the same or higher cost. Phones are subject to availability at the time you want to upgrade. Upgrade in selected EE stores only. At upgrade you must return the phone we provided to you in full working condition and free from cosmetic defects else you may be charged. Phone must not be Activation Locked via an iCloud account. Device cannot be returned so ensure all contacts and data has been backed up. See ee.co.uk/annualupgrade for full details and terms.
Pay Monthly Mobile Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 50p/min. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies when outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6 months from plan start date. Personal use only.
WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility here) in UK. WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides.
Data boost: Available to new and existing Pay Monthly mobile customers who sign up to a home broadband plan. Not available with 30 day SIM Only plans or non-lead sharer plans.
BT Sport app: The app is made available to pay monthly customers on 4GEE handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE WiFi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. All devices must use Android 4.3, Windows 10 or OS 8 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £5 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-ommercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.
Three months free: Available to customers on consumer and small business plans requesting the BT Sport Add-On for the first time. If you’ve previously benefited from our six months’ free offer, you won’t be eligible. The Add-On is available for three consecutive months. The three months starts as soon as we receive your request for the Add-On or from the date you join or upgrade your price plan. If the Add-On is removed from your account at any point during the three month period, you’ll be unable to get the Add-On again free of charge. At the end of the free period, you’ll be automatically charged for the Add-On but can cancel at any time. The offer is non-transferable.
Please search for “Pay Monthly Price Plans” on our terms and conditions hub.
Apple Music: Apple Music Membership with data streaming on us: Offer available to EE pay monthly or SIM only phone plan customers. Individual Apple Music Membership free for 6 months and for 6 months, data used whilst treaming/downloading from Apple Music will not decrement from your plan’s data allowance (UK only and excl Business Connect customers). Balance of plan data allowance required. Not available to customers who have already benefitted from our 6 months’ free Apple Music offer. Apple Music Membership automatically renews after 6 months at £9.99/month and data used will decrement from your plan allowance. You can cancel at any time. Offer may only be redeemed once per customer. iOS 8.4 or Android 4.3 or later required. Apple ID required for full functionality. Personal, non-commercial use in the UK only. Offer is non-transferable or available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Full terms and conditions >
The fastest 4G plan in the UK: Based on the Speed Network RootScore Award from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun 2017). Tested at locations across the UK with the best commercially available smartphones on 4 national mobilenetworks across all available network types, conducting over 23K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.
4G in more places: Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Compatible device required. Based on results from the RootMetrics® UK RootScore® Report: Jan – June 2017. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducing over 33K randomly sampled test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.
Roaming countries included: Austria, Azores, Belgium, Bulgaria, Croatia, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Cyprus (not including Northern Cyprus), Reunion Islands, Romania, Saint Martin, Saint Barthelemy, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy). 4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.