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Get ready for a whole new kind of smartphone... built with foldable screen.
Get it on EE, the UK’s best network, with huge data allowances and Amazon Prime Video included within your monthly plan. Also get our brilliant Swappable Benefits, like the BT Sport app and Data Passes.
Samsung’s S series has always set new levels of style and innovation. The Galaxy S10 is the S series at its very best.
And now, the Galaxy S10 and S10+ has an exciting new colour to introduce in Cardinal Red - exclusive to EE.
A bigger screen, better camera, faster processor and 5G connectivity are all features of the new Samsung Galaxy Note10+ 5G.
Get huge 120GB data allowances and up to £250 off when you trade in your current phone.
The super-stylish Samsung Galaxy Watch Active2 4G helps you go that extra mile with automatic workout tracking, real-time coaching and a seamless connection to the music that keeps you motivated.
When you pre-order the Samsung Galaxy Watch Active2 4G, you can claim a free Samsung Wireless Charger Duo, usually worth £90.
Add your family to your account and dish out spare data to whoever you want.
Never go over your data allowance by accident, so you’re always in control of your spend.
All your calls are answered in the UK and Ireland, so it’s easy to get stuff sorted.
We’ll keep you connected in even more places. Wherever there’s WiFi, you can call and text on EE.
Now you can stay connected wherever you are – even without your phone.
The super-stylish Samsung Galaxy Watch 4G lets you make calls, send and receive texts, messages and emails, track your workouts, listen to music and pay for products straight from your wrist.
No phone? No problem.
How do the Galaxy Note10 devices differ from Galaxy S series?
The Galaxy Note10 devices are for people who want everything in a smartphone, no compromises. The Galaxy Note10 devices feature bigger batteries than the SSeries, Bigger Screens, S Pens and Faster Processors.
What is the Difference between Galaxy Note10 and Galaxy Note10+ & Note10+ 5G?
Galaxy Note10+ & Note10+ 5G have a larger screen, bigger battery, expandable storage, up to 45 watt charging and an extra 3D depth lens so you can add background blur to your videos and measure objects.
What is an S Pen?
The Galaxy Note10 Smartphones feature S Pens, a special stylus that brings new and exciting ways to interact with your phone. Sketch, design, and bring your ideas alive with S Pen as graceful as putting pen to paper. Control your music, take selfies and run PowerPoint presentations all from the S Pen. On the new Galaxy Note10 devices S Pen Air Actions bring even more useful functions.
What is A NPU?
The Galaxy Note10 devices features a brand new NPU (Neural Processing Unit), this is a dedicated chip designed to help accelerate machine learning and AI tasks. This means your battery will last longer too as it intelligently learns when and how you use your device and saves you power.
What is Infinity-O display?
Cinematic Infinity-O is the beautiful screen on the Samsung Galaxy Note10 Devices. This means that the large curved screen wraps from edge to edge, as there is no home button, no notch for the receiver and only a small space for the selfie camera in the centre of the smartphone.
Do the Samsung Galaxy Note10 devices have a curved screen?
The Samsung Galaxy Note10 & Galaxy Note10+ 5G feature the largest curved-edge screens in the Note range, which flawlessly spans from edge to edge. The Galaxy Note10 comes in at 6.3” and the Galaxy Note10+ & Note10+ 5G at 6.8”, but with small bezels they still fit in your hand perfectly.
Are the Galaxy Note10 Devices Dual SIM?
The Galaxy Note10 is Dual SIM with no expandable memory, Galaxy Note10+ & Note10+ 5G have a hybrid sim tray so it can take 2 sims or 1 sim and a micro SD card and Galaxy Note10+ & Note10+ 5G can take 1 sim and a micro SD no dual sim functions.
Can the Galaxy Note10 Wirelessly Charge?
Yes the Galaxy Note10 is compatible with all Qi Wireless charging pads.
Does it work with wearables?
The Galaxy Note10 devices work seamlessly with all Samsung wearables, try it with the new Fit or Galaxy Watch Active2 to help you stay active and never miss a call or a text again.
What devices can you charge via Wireless PowerShare?
You can use Wireless PowerShare on your Samsung Galaxy Note10 device to wirelessly charge any device which is Qi standard compatible as long as your battery charge is above 30%
What is Live Focus Video?
The new 3D Depth Camera on both sides of the phone uses Time of Flight technology to judge depth and distance, taking your videos to the next level by adding background blur to keep the subject in focus.
What is the battery life of the Samsung Galaxy Note10 devices?
The Samsung Galaxy Note10+ & Note10+ 5G has a battery capacity of 4,300mAh (typical)*, making it the biggest battery of the Galaxy Note10 range, giving you long lasting battery life. The Samsung Galaxy Note10 has a battery capacity of 3,500mAh (typical)*, giving you long lasting battery life.
*Typical value based on testing under third-party lab conditions. Rated capacity is 4,200mAh.
*Typical value based on testing under third-party lab conditions. Rated capacity is 3,400mAh.
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy Note10 and Note10+?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What's the difference between the Samsung Galaxy S10 and the S10+?
The Samsung Galaxy S10 and S10+ share many of the same innovative features, including PowerShare and an Ultrasonic Fingerprint Scanner.
The most noticeable difference is in the screen size. The Galaxy S10+ features a 6.4-inch Infinity-O Display, while the Galaxy S10 has a 6.1-inch Infinity-O Display. At the top of the display is a small cut-out. On the Galaxy S10+ the cut-out houses two selfie cameras – a 10MP and 8MP lens. There’s a single 10MP selfie camera on the Galaxy S10.
Both phones are available with additional memory and storage space, with only the Galaxy S10+ available in the 12GB RAM and 1TB variant.
The Galaxy S10+ also features a bigger battery, which is required to power the larger display.
What's the difference between the Samsung Galaxy S10 and the S10e?
The Samsung Galaxy S10 features a 6.1-inch curved Infinity-O Display, while the Galaxy S10e has a 5.8-inch flatscreen Infinity-O Display.
The Samsung Galaxy S10e is more compact, with a smaller frame. It has a Side Fingerprint Scanner on the side of the body, so you can easily unlock your phone while holding it. The Galaxy S10 has an Ultrasonic Fingerprint Scanner on the display.
There are more cameras on the Galaxy S10 – three on the back and one on the front, compared to two on the back and one on the front of the Galaxy S10e.
What's the difference between the Samsung Galaxy S10 and the S9?
The Samsung Galaxy S10 is newer and features Samsung’s redesigned Infinity-O Display, with barely any bezels so you can really immerse yourself in content.
The Galaxy S10 also has a larger display than the Galaxy S9 – 6.1 inches compared to 5.8 inches. The S10 is also faster and comes in variants offering more internal storage.
The Galaxy S10 comes with innovative new features, including PowerShare and an Ultrasonic Fingerprint Scanner, as well as three cameras on the back of the phone, compared to a single lens on the back of the Galaxy S9.
What's the difference between the Samsung Galaxy S10+ and the S9+?
The Samsung Galaxy S10+ is the latest Galaxy phone and comes with cutting-edge tech and features. This includes an Ultrasonic Fingerprint Scanner that lets you accurately and securely unlock your phone simply by pressing the screen. There’s also an Infinity-O Display that offers almost completely uninterrupted content on a beautiful curved screen, and PowerShare, which lets you wirelessly share battery power with compatible phones. The Galaxy S10+ has a 6.4-inch display, with three cameras on the back and two on the front.
The Samsung Galaxy S9+ has a 6.2-inch Infinity Display, with two cameras on the back of the phone and one on the front. The S9+ features the same internal storage (128GB) and RAM (6GB) as the base S10+ models, but there are other variants of the S10+ which offer more built-in storage and memory.
What's the difference between the Samsung Galaxy S10+ and the Note9?
The Samsung Galaxy S10+ features cutting-edge technology, including PowerShare, which lets you share battery power wirelessly with compatible phones. An Ultrasonic Fingerprint Scanner is a handy addition too, enabling you to quickly and securely unlock your phone simply by pressing the screen.
The Galaxy Note9 comes with a Bluetooth-enabled S Pen, which lets you quickly take notes, edit documents, draw and design on your phone’s 6.4-inch Infinity Display. Plus, the S Pen can be used to take photos remotely, control your music and flick through presentations. It’s a great phone for business and creatives.
Both phones are fast and have lots of internal storage. The Galaxy S10+ features three lenses on the back and two on the front. The Note9 has two cameras on the back and one on the front.
How do I set up my new Samsung Galaxy S10 or S10+?
Visit our help guides to set up your Samsung Galaxy S10 >
Visit our help guides to set up your Samsung Galaxy S10+ >
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy S10 or S10+?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What's the difference between the Samsung Galaxy S10e and the S10?
The Samsung Galaxy S10e is the most compact version of the Galaxy S10 series. It features a 5.8-inch flat Infinity-O Display and a Side Fingerprint Scanner that sits on the side of the phone, so you can unlock your phone while holding it naturally. The phone features two cameras on the back – a 16MP ultra-wide lens and a 12MP zoom lens – as well as a 10MP front-facing selfie camera.
The Samsung Galaxy S10 has a larger 6.1-inch, curved Infinity-O Display. It has an Ultrasonic Fingerprint Scanner built into the display, so you can securely and easily unlock your phone simply by pressing on the screen. The Galaxy S10 features three cameras on the back – a 16MP ultra-wide lens, a 12MP wide lens and a 12MP zoom lens – as well as a 10MP front-facing selfie camera. The Galaxy S10 is also available in variants with additional memory and built-in storage.
What's the difference between the Samsung Galaxy S10e and the S9?
The Samsung Galaxy S10e and S9 both have a 5.8-inch screen. However, the Galaxy S10e features a flat edge-to-edge Infinity-O Display, while the Galaxy S9 has a curved Infinity Display. The Infinity-O Display is almost completely uninterrupted, with just a small dot on the top of the screen for the front-facing camera.
The newer Galaxy S10e has more memory and the same amount of internal storage (128GB) as the S9. The S9 features one camera on the back, while the S10e has a dual camera system. The Galaxy S10e also features a Side Fingerprint Scanner for easy unlocking, and PowerShare, which lets you wirelessly charge other compatible phones.
What's the difference between the Samsung Galaxy S10e and the A9?
The Samsung Galaxy S10e features innovative new technology, including a Side Fingerprint Scanner for quick and easy unlocking, and PowerShare, which lets you wirelessly charge other compatible phones. The Galaxy S10e has a 16MP ultra-wide-angle lens and 12MP zoom lens on the back, while the Galaxy A9 has four cameras on the back, including a 24MP main camera and a telephoto lens.
The A9 also has a larger 6.3-inch display, compared the Galaxy S10e’s 5.8-inch Infinity-O Display, which stretches from edge to edge.
How do I set up my new Samsung Galaxy S10e?
Visit our help guides to set up your Samsung Galaxy S10e >
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy S10e?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What’s the difference between the Samsung Galaxy S9 and S9+?
It’s not just the size of the display that’s different between the Galaxy S9 and S9+. There are a few other things to consider too.
The S9 features a 5.8-inch screen, while the S9+ has a 6.2-inch display. The S9+ is ever so slightly longer and wider too.
On the inside, the S9+ packs in more memory (6GB RAM compared to 4GB RAM on the S9), which might come in handy if you do lots of multitasking. And a bigger phone needs a bigger battery to power that larger screen, so the S9+ features a battery with larger capacity.
However, the main difference between the two (besides the size) is the number of cameras on the back of the phones. The S9 has a single lens, while the S9+ features two. The additional telephoto lens lets you use an optical zoom to capture far away subjects and enables you blur backgrounds for creative images.
Ultimately your choice will depend on if you like big or compact phones, and whether you want that additional lens for long range shots and creative portraits.
What is the difference between the Samsung Galaxy S9 and Samsung Galaxy Note9?
The Samsung Galaxy S9 and Note9 are both great phones – they’re similar in design and share many of the same brilliant features.
The most noticeable difference between the two phones is the screen size. The S9 features a 5.8-inch Infinity Display, while the Note9’s is much bigger at 6.4 inches. That said, if you like big phones you could always opt for the Galaxy S9+, which has a 6.2-inch Infinity Display.
Flip the phones over and you’ll notice the next big difference – the cameras. The Galaxy S9 features a single lens on the back, while the Galaxy Note9 features two. The additional telephoto lens on the Note9 means you can use a 2x optical zoom to get closer to your subject without affecting image quality, and it’s great for images with blurred backgrounds. The Galaxy S9+ also features a telephoto lens on the back.
Choosing between an S9 and Note9 will likely depend on what you use your phone for. The Note9 features a Bluetooth-enabled S Pen, making it a great choice for business users and professionals that want to work on the move. It’s also a great choice for creative users that like to draw and design. The Note9 also features one of the most powerful batteries on any phone and the storage capacity to add huge amounts of data, both on the phone and via MicroSD.
The Galaxy S9 is better suited to everyday users that want a stylish phone for web browsing, social sharing and photo taking.
What is the difference between the Samsung Galaxy S9 and Samsung Galaxy S8?
The Samsung Galaxy S9 and S8 share similar designs, both sporting a cool curved body and 5.8-inch Infinity Display. However, the Galaxy S9 is also available in a super-sized version (the S9+), which features a 6.2-inch display and dual cameras.
While the Galaxy S8 and S9 share the same screen size, battery power and internal memory, the newer S9 is faster and more powerful. However, the main difference is in the camera. The Galaxy S9 features a Dual Aperture camera, which automatically adjusts to the levels of light in your shot – giving you detailed photos night and day.
What is the difference between the Samsung Galaxy S9 and A9?
The Samsung Galaxy A9 is newer than the S9. It has a 6.3-inch display compared to the S9’s 5.8-inch one, a longer-lasting battery, 6GB of RAM compared to the S9’s 4GB and 128GB of internal storage compared to the S9’s 64GB.
But the most noticeable difference is the number of lenses on the back of the phone. You’ll find four on the A9 – as well as a 24MP selfie camera on the front. The Galaxy A9 is a great choice for anyone who takes lots of varied photos and likes to get creative with their images.
The Galaxy S9 features a premium design, with a beautifully crafted curved body and Infinity Display. This is a seriously stylish phone – especially in the Sunrise Gold colour. The S9 also has a faster processor, higher screen resolution for really detailed images, and iris scanning security.
It’s a tough choice.
How do I set up my new Samsung Galaxy S9 or S9+?
Visit our help guides to set up your Samsung Galaxy S9 >
Visit our help guides to set up your Samsung Galaxy S9+ >
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy S9 or S9+?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What is the difference between the Samsung Galaxy S9 and Samsung Galaxy Note9?
The Samsung Galaxy S9 and Note9 are both great phones – they’re similar in design and share many of the same brilliant features.
The most noticeable difference between the two phones is the screen size. The S9 features a 5.8-inch Infinity Display, while the Note9’s is much bigger at 6.4 inches. That said, if you like big phones you could always opt for the Galaxy S9+, which has a 6.2-inch Infinity Display.
Flip the phones over and you’ll notice the next dig difference – the cameras. The Galaxy S9 features a single lens on the back, while the Galaxy Note9 features two. The additional telephoto lens on the Note9 means you can use a 2x optical zoom to get closer to your subject without affecting image quality, and it’s great for images with blurred backgrounds. The Galaxy S9+ also features a telephoto lens on the back.
Choosing between an S9 and Note9 will likely depend on what you use your phone for. The Note9 features a Bluetooth-enabled S Pen, making it a great choice for business users and professionals that want to work on the move. It’s also a great choice for creative users that like to draw and design. The Note9 also features one of the most powerful batteries on any phone and the storage capacity to add huge amounts of data, both on the phone and via MicroSD.
The Galaxy S9 is better suited to everyday users that want a stylish phone for web browsing, social sharing and photo taking.
How do I set up my new Samsung Galaxy Note9?
Visit our help guides to set up your Samsung Galaxy Note9 >
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy Note9?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What is the difference between the Samsung Galaxy S8 and Samsung Galaxy S9?
The Samsung Galaxy S8 and S9 share similar designs, both sporting a cool curved body and 5.8-inch Infinity Display. However, the Galaxy S9 is also available in a super-sized version (the S9+), which features a 6.2-inch display and dual cameras.
While the Galaxy S8 and S9 share the same screen size, battery power and internal memory, the newer S9 is faster and more powerful. However, the main difference is in the camera. The Galaxy S9 features a Dual Aperture camera, which automatically adjusts to the levels of light in your shot – giving you detailed photos night and day.
What is the difference between the Samsung Galaxy S8 and Samsung Galaxy A9?
The Samsung Galaxy A9 features four rear-facing cameras, including a 24MP main lens, and a front-facing 24MP selfie camera. What’s more, it’s an impressive performer with lots of RAM, internal storage and a long-lasting battery. The A9 also has a bigger display – 6.3 inches compared to 5.8 inches on the S8.
The Galaxy S8 features a premium design, with a beautiful curved Infinity Display that’s great for watching content on thanks to its higher screen resolution.
How do I set up my new Samsung Galaxy S8 and S8+?
Visit our help guides to set up your Samsung Galaxy S8 >
Visit our help guides to set up your Samsung Galaxy S8+ >
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy S8 or S8+?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What is the difference between the Samsung Galaxy S9 and A9?
The Samsung Galaxy A9 is newer than the S9. It has a 6.3-inch display compared to the S9’s 5.8-inch one, a longer-lasting battery, 6GB of RAM compared to the S9’s 4GB and 128GB of internal storage compared to the S9’s 64GB.
But the most noticeable difference is the number of lenses on the back of the phone. You’ll find four on the A9 – as well as a 24MP selfie camera on the front. The Galaxy A9 is a great choice for anyone who takes lots of varied photos and likes to get creative with their images.
The Galaxy S9 features a premium design, with a beautifully crafted curved body and Infinity Display. This is a seriously stylish phone – especially in the Sunrise Gold colour. The S9 also has a faster processor, higher screen resolution for really detailed images, and iris scanning security.
It’s a tough choice.
What is the difference between the Samsung Galaxy S8 and Samsung Galaxy A9?
The Samsung Galaxy A9 features four rear-facing cameras, including a 24MP main lens, and a front-facing 24MP selfie camera. What’s more, it’s an impressive performer with lots of RAM, internal storage and a long-lasting battery. The A9 also has a bigger display – 6.3 inches compared to 5.8 inches on the S8.
The Galaxy S8 features a premium design, with a beautiful curved Infinity Display that’s great for watching content on thanks to its higher screen resolution.
How do I set up my new Samsung Galaxy A9?
Visit our help guides to set up your Samsung Galaxy A9 >
Why is EE the best network for Samsung Galaxy?
EE has 4G in more places than any other UK network, helping you make the most of your shiny new Samsung Galaxy.
Free EU roaming means you can use your minutes, texts and data across the EU at no extra cost and with WiFi Calling, you can make calls, even when there's no signal. Call and text wherever you have WiFi, even those niggly indoor spots.
Thanks to our data caps, you need never go over your data allowance by accident - and what's more, we’re treating our pay monthly mobile customers to six free months of Apple Music.
How do I upgrade to the Samsung Galaxy A9?
Log in to My EE to check your upgrade date. You can also text UP to 150 to see if you can upgrade, if you're not registered for My EE.
If you're still in contract, call 150 or go in store today to find out more about upgrading early.
What Samsung handsets are compatible with the Samsung Watch?
See what Samsung Galaxy handsets are compatible here.
What does the Samsung Galaxy Wach 4G do?
The Galaxy Watch 4G does many of the things your phone does right from your wrist. You can make and receive phone calls (through the built-in speaker or a pair of Bluetooth-enabled headphones), listen to music*, send and receive emails, texts and messages, check your schedule and receive reminders, track your health, fitness and sleep, and even pay for things with a tap of your wrist – all without your phone.
What colours and sizes can I get the Samsung Galaxy Watch 4G in?
The Samsung Galaxy Watch 4G comes in two sizes and three colours to suit your wrist size and personal style.
You can choose between the 46mm in Silver and the 42mm in Rose Gold or Midnight Black. And you can even customise the strap and watch face to make your Galaxy Watch 4G unique and personalised.
The Galaxy Watch is compatible with 22mm (46mm Galaxy Watch) and 20mm (42mm Galaxy Watch) bands, which are easy to find online or on the high street and easy to attach yourself.
You can also choose from a range of pre-installed watch faces or browse the Galaxy Wearables app for thousands of extra watch face designs.
Will the Samsung Watch work on EE's network?
The Samsung Galaxy Watch 4G is exclusive to EE, so will only work with selected EE data plans and one of the following Samsung phones.
How do I pair my device with my Samsung Galaxy Watch 4G?
Find out how to pair you Samsung phone and Watch here.
Pre-Order: Until 22.08.19. Your contract starts when your order is accepted but your plan will start at (and you will be charged from) the moment we send your new device out to you (i.e. just before you receive it). Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order & recently launched devices can sometimes change. We will always keep you updated on the progress of your order. You can cancel your pre-order if we don’t send your device within 30 days. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term. Samsung Galaxy 5G Note10+: 24 month minimum term. An upfront cost may apply. The upfront cost you may pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing.
Trade in Offer: Offer ends 26.08.19. Available in selected retail stores or when you’re joining/upgrading direct with us over the phone or online. Trade in Samsung Galaxy S8, S8 plus, Note8, S9, S9 Plus or Note9 to qualify for a minimum of £250 credit that can be used to cover the upfront cost, purchase accessories, or as a credit on your account. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Full terms at ee.co.uk/help.
Upgrade Anytime: Only available to customers with an eligible device on selected Max plans who have had their plan for at least 14 days and are up to date with all payments. Subject to credit check. New plan must be of same or higher value. Early upgrade charge may be payable. Old device must be returned in full working order and power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgradeanytime for charges. Device cannot be returned so ensure all contacts and data have been backed up. Other terms apply see ee.co.uk/terms. Charges and information correct as at 24.01.19
Pay Monthly Mobile Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 50p/min. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies when outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6
months from plan start date. Personal use only.
WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility here) in UK. WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides.
Data boost: Available to new and existing Pay Monthly or 12-month SIM plan mobile customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home, 4GEE WiFi devices and tablet devices. Not available with, 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your 4GEE Home or broadband plan. In order to retain your Data Boost when you upgrade or change your pay monthly plan, your 4G Home or EE broadband must still be active and you must be moving to an eligible pay monthly plan. Data fair use policy may apply when roaming. Consumer plans only. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.
Data Gifting: Gift on the same family account in increments of 500MB. Fair use policy applies when gifting large amounts of data 3 months in a row. No gifting to/from Apple Watches, 4GEE Home or 30 day 4GEE WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month. Data can only be used in accordance with the plan terms applicable to the receiving line. Only the account holder will be able to ‘gift’ data between lines on the account.
BEST OVERALL NETWORK: Best by ranking first in the RootMetrics® UK RootScore® Report: H2 (Jul – Dec) 2018. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details
UK'S FASTEST NETWORK: Based on the RootMetrics® UK RootScore® Report: H2 (Jul – Dec) 2018. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details
Apple Music: Apple Music Membership with data streaming on us: Offer available to EE pay monthly or SIM only phone plan customers. Individual Apple Music Membership free for 6 months and for 6 months, data used whilst streaming / downloading from Apple Music will not decrement from your plan’s data allowance (UK only and excl Business Connect customers). Balance of plan data allowance required. Not available to customers who have already benefitted from our 6 months’ free Apple Music offer. Apple Music Membership automatically renews after 6 months at £9.99/month and data used will decrement from your plan allowance. You can cancel at any time. Offer may only be redeemed once per customer. iOS 8.4 or Android 4.3 or later required. Apple ID required for full functionality. Personal, non commercial use in the UK only. Offer is non-transferable or available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
The fastest 4G plan in the UK: Based on the Speed Network RootScore Award from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun 2018). Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 23K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.
4G in more places: Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Compatible device required. Based on results from the RootMetrics® UK RootScore® Report: Jan – June 2017. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducing over 33K randomly sampled test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.
Roaming countries included: Austria, Azores, Belgium, Bulgaria, Croatia, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Cyprus (not including Northern Cyprus), Reunion Islands, Romania, Saint Martin, Saint Barthelemy, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.