Pre-Order: Until 22.08.19. Your contract starts when your order is accepted but your plan will start at (and you will be charged from) the moment we send your new device out to you (i.e. just before you receive it). Device will be sent out within 30 days of launch subject to availability, but we’ll aim to send it quicker than that. Orders placed in store for delivery in store only. Please note that delivery estimates for pre-order & recently launched devices can sometimes change. We will always keep you updated on the progress of your order. You can cancel your pre-order if we don’t send your device within 30 days. If you cancel you will have to pay for services used. Services subject to credit check. Early upgrade fees may apply to existing customers upgrading within their current minimum term. Samsung Galaxy 5G Note10+: 24 month minimum term. An upfront cost may apply. The upfront cost you may pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to credit check. Monthly charges assume online billing.
Trade in Offer: Offer ends 26.08.19. Available in selected retail stores or when you’re joining/upgrading direct with us over the phone or online. Trade in Samsung Galaxy S8, S8 plus, Note8, S9, S9 Plus or Note9 to qualify for a minimum of £250 credit that can be used to cover the upfront cost, purchase accessories, or as a credit on your account. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Full terms at ee.co.uk/help.
Upgrade Anytime: Only available to customers with an eligible device on selected Max plans who have had their plan for at least 14 days and are up to date with all payments. Subject to credit check. New plan must be of same or higher value. Early upgrade charge may be payable. Old device must be returned in full working order and power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgradeanytime for charges. Device cannot be returned so ensure all contacts and data have been backed up. Other terms apply see ee.co.uk/terms. Charges and information correct as at 24.01.19
Pay Monthly Mobile Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 50p/min. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies when outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6
months from plan start date. Personal use only.
WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility here) in UK. WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides.
Data boost: Available to new and existing Pay Monthly or 12-month SIM plan mobile customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home, 4GEE WiFi devices and tablet devices. Not available with, 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your 4GEE Home or broadband plan. In order to retain your Data Boost when you upgrade or change your pay monthly plan, your 4G Home or EE broadband must still be active and you must be moving to an eligible pay monthly plan. Data fair use policy may apply when roaming. Consumer plans only. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.
Data Gifting: Gift on the same family account in increments of 500MB. Fair use policy applies when gifting large amounts of data 3 months in a row. No gifting to/from Apple Watches, 4GEE Home or 30 day 4GEE WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month. Data can only be used in accordance with the plan terms applicable to the receiving line. Only the account holder will be able to ‘gift’ data between lines on the account.
BEST OVERALL NETWORK: Best by ranking first in the RootMetrics® UK RootScore® Report: H2 (Jul – Dec) 2018. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details
UK'S FASTEST NETWORK: Based on the RootMetrics® UK RootScore® Report: H2 (Jul – Dec) 2018. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details
Apple Music: Apple Music Membership with data streaming on us: Offer available to EE pay monthly or SIM only phone plan customers. Individual Apple Music Membership free for 6 months and for 6 months, data used whilst streaming / downloading from Apple Music will not decrement from your plan’s data allowance (UK only and excl Business Connect customers). Balance of plan data allowance required. Not available to customers who have already benefitted from our 6 months’ free Apple Music offer. Apple Music Membership automatically renews after 6 months at £9.99/month and data used will decrement from your plan allowance. You can cancel at any time. Offer may only be redeemed once per customer. iOS 8.4 or Android 4.3 or later required. Apple ID required for full functionality. Personal, non commercial use in the UK only. Offer is non-transferable or available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Full terms and conditions >
The fastest 4G plan in the UK: Based on the Speed Network RootScore Award from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun 2018). Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 23K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.
4G in more places: Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Compatible device required. Based on results from the RootMetrics® UK RootScore® Report: Jan – June 2017. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducing over 33K randomly sampled test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.
Roaming countries included: Austria, Azores, Belgium, Bulgaria, Croatia, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Cyprus (not including Northern Cyprus), Reunion Islands, Romania, Saint Martin, Saint Barthelemy, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.
Amazon Prime Video – 24 month offer: Available to customers joining or upgrading to an EE 24 month plan with a Samsung Galaxy Fold 5G. Only available for 24 consecutive months. If removed from your account during the first 24 months, you’ll be unable to get the add-on again on EE. The offer is not transferable. Data used will decrement from your plan allowance. Offer subject to change. Amazon.com Inc and its affiliates are not sponsors of this promotion. Amazon Prime has a £5.99/month value. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via Prime Video may change from time to time. Prime Video terms apply. Amazon, Amazon Prime Video and all related logos are trademarks of Amazon.com, Inc. or its affiliates. For more details go to www.ee.co.uk/amazonterms.