Upgrade Anytime: Only available to customers with an eligible device on selected Max plans who have had their plan for at least 14 days and are up to date with all payments. Subject to credit check. New plan must be of same or higher value. Early upgrade charge may be payable. Old device must be returned in full working order and power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgradeanytime for charges. Device cannot be returned so ensure all contacts and data have been backed up. Other terms apply, see ee.co.uk/terms. Information & pricing correct as at September 2018.
Pay Monthly Mobile Plans: 24 month minimum term. Subject to credit check. Monthly charges assume online billing & Direct Debit payment. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Out of allowance calls to these numbers cost 50p/min. Data allowance can be used in UK & EU/EEA. 15GB data fair use policy applies when outside the UK. See www.ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. You own device 6
months from plan start date. Personal use only.
WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility here) in UK. WiFi connection required. EE accepts no responsibility for the quality, availability or coverage of WiFi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides.
Data boost: Available to new and existing Pay Monthly or 12-month SIM plan mobile customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home, 4GEE WiFi devices and tablet devices. Not available with, 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your 4GEE Home or broadband plan. In order to retain your Data Boost when you upgrade or change your pay monthly plan, your 4G Home or EE broadband must still be active and you must be moving to an eligible pay monthly plan. Data fair use policy may apply when roaming. Consumer plans only. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.
Data Gifting: Gift on the same family account in increments of 500MB. Fair use policy applies when gifting large amounts of data 3 months in a row. No gifting to/from Apple Watches, 4GEE Home or 30 day 4GEE WiFi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month. Data can only be used in accordance with the plan terms applicable to the receiving line. Only the account holder will be able to ‘gift’ data between lines on the account.
BT Sport: The app is made available to pay monthly customers on Essential handset, SIM only phone and tablet plans as a 30 day rolling Add-On. If you’re a 4GEE WiFi customer, including SIM Only, you’re not eligible for the Add-On. To use the app customers must have a smartphone or tablet containing an EE SIM. All devices must use Android 4.3, Windows 10 or iOS 8 operating systems. Some in-app functionality is restricted on Windows 10. The Add-On costs £5 a month. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time. When you download and use the BT Sport app, you will use data that may decrement from your price plan’s inclusive allowance.
BT Sport casting: BT Sport casting is a 30 day rolling Add-On that allows you to cast content from the BT Sport app onto digital media players such as televisions or watch on a lap top or other device that does not have an EE sim. If you have BT Sport casting, data used whilst in the UK when watching sports matches and events live or on catch up using the BT Sport app will not decrement from your plan’s data allowance. You must have some of your plan’s data allowance left or you will be unable to watch sports matches or events on the BT Sport app using mobile data either live or on catch up. You will not be able to cast from Windows devices. To use BT Sport casting you will need access to a computer or a Google Chromecast or Apple TV. EE does not provide the Google Chromecast or Apple TV as part of the Add-On. The Add-On costs £10 a month. You will also have to pay £5 a month for access to the BT Sport app if this is not included in your price plan
THREE MONTHS’ FREE ACCESS TO THE BT SPORT APP WITH CASTING AND DATA STREAMING –TERMS & CONDITIONS Available to customers on consumer and small business plans requesting the BT Sport app for the first time. If you’ve previously benefited from our three or six months’ free offer, you won’t be eligible. The BT Sport app and BT Sport Casting are available for three consecutive months. The three months starts as soon as we receive your request for the BT Sport app or from the date you join or upgrade your price plan. You need a Google Chromecast or Apple TV to use BT Sport casting on a compatible television. EE will not provide a Google Chromecast or Apple TV as part of this offer. If the BT Sport app and/or BT Sport casting is removed from your account at any point during the three month period, you’ll be unable to get either again free of charge. At the end of the free period, you’ll be automatically charged for the BT Sport app and BT Sport casting but can cancel both or BT Sport casting only at any time. While you have BT Sport casting, data used whilst live streaming sports matches and events or watching them on catch up using the BT Sport app whilst in the UK will not decrement from your plan’s inclusive data allowance. All other data used when you use the BT Sport app will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to live stream sports matches or events or watch them on catch up on the BT Sport app. If you cancel BT Sport casting data used live streaming sports matches or events or watching them on catch up will decrement from your plan allowance. The offer is non-transferable. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport casting are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the BT Sport app may change from time to time.
THREE MONTHS’ FREE ACCESS TO BT SPORT CASTING WITH DATA STREAMING –TERMS & CONDITIONS
Available to customers on Max Plans, existing customers who have the BT Sport app as a paid for Additional Service and eligible consumer and small business customers who have previously benefited from our three or six months’ free BT Sport app offer. If you have previously had BT Sport casting free for three months, you won’t be eligible. Eligible customer can get three months’ free access to BT Sport casting only. If your Price Plan does not include access to the BT Sport app you will need to pay £5/month for access to the BT Sport app to use BT Sport casting. While you have BT Sport casting, data used whilst live streaming sports matches and events or watching them on catch up using the BT Sport app whilst in the UK will not decrement from your plan’s inclusive data allowance. All other data used when you use the BT Sport app will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to live stream sports matches or events or watch them on catch up on the BT Sport app. If you cancel BT Sport casting data used live streaming sports matches or events or watching them on catch up will decrement from your plan allowance. BT Sport casting is available for three consecutive months. The three months starts as soon as we receive your request for BT Sport casting or from the date you join or upgrade your price plan. You need a Google Chromecast or Apple TV to use BT Sport casting on a compatible television. EE will not provide a Google Chromecast or Apple TV as part of this offer. If BT Sport Casting is removed from your account at any point during the three month period, you’ll be unable to get it again free of charge. At the end of the free period, you’ll be automatically charged for BT Sport casting but can cancel it at any time. The offer is non-transferable. To use the BT Sport app you’ll need a TV licence for the household registered to your EE account. The BT Sport app and BT Sport casting are for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the BT Sport app may change from time to time.
Apple Music: Apple Music Membership with data streaming on us: Offer available to EE pay monthly or SIM only phone plan customers. Individual Apple Music Membership free for 6 months and for 6 months, data used whilst streaming / downloading from Apple Music will not decrement from your plan’s data allowance (UK only and excl Business Connect customers). Balance of plan data allowance required. Not available to customers who have already benefitted from our 6 months’ free Apple Music offer. Apple Music Membership automatically renews after 6 months at £9.99/month and data used will decrement from your plan allowance. You can cancel at any time. Offer may only be redeemed once per customer. iOS 8.4 or Android 4.3 or later required. Apple ID required for full functionality. Personal, non commercial use in the UK only. Offer is non-transferable or available with any other Apple Music membership offer. Apple Music terms apply. For more details go to ee.co.uk/applemusicterms.
Full terms and conditions >
The fastest 4G plan in the UK: Based on the Speed Network RootScore Award from the RootMetrics® UK RootScore® Report: H1 (Jan – Jun 2018). Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducting over 23K randomly sampled test cycles. EE tests carried out using 4GEE Max tariff with uncapped speeds. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.
4G in more places: Mobile only. 4G speeds depend on location & number of users. Check your coverage at ee.co.uk/coverage. Compatible device required. Based on results from the RootMetrics® UK RootScore® Report: Jan – June 2017. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types, conducing over 33K randomly sampled test cycles. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit rootmetrics.co.uk for more details.
Roaming countries included: Austria, Azores, Belgium, Bulgaria, Croatia, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Cyprus (not including Northern Cyprus), Reunion Islands, Romania, Saint Martin, Saint Barthelemy, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.
