Pack terms:
Use your pack allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK or EU/EEA; to call/text EU/EEA mobiles & landlines when roaming in EU/EEA (outside UK); Jersey, Guernsey & Isle of Man treated as EU/EEA. Data allowance in packs or add-ons can also be used in UK & EU/EEA. See ee.co.uk/priceguides for countries and details. You will not get 4G speeds using a 3G only phone. General: Calls to 084, 087, 09 & 118 numbers are not included; you’ll be charged EE’s Access Charge of 44p/min. See the EE Price Guide for a detailed list of service charges & more info on charges outside of your allowance. If you call an 070 number a 5p/min charge will apply. See the EE price guide at ee.co.uk for details. You must call, text or top-up every 180 days or you will be disconnected and you’ll lose any credit on your account. Subject to availability. Personal use only. Packs automatically recur subject to sufficient credit. Pack cancelled if it hasn’t recurred within 30 days of previous pack expiry. You can opt out at any time.
Card Payments: To pay for packs with a credit/debit card you need to set up a services-on-demand arrangement authorising us to take payment from the credit/debit card you register (“Card Payment”). You have 14 days from the date you make your first purchase via your Card Payment arrangement to change your mind and let us know that you want to cancel the arrangement. You will have to pay for any part of any services used during that period if you cancel. If you pay for recurring services via Card Payment you agree that we can automatically take payment for future recurring services from your card, this is called a continuous payment authority. You can cancel your Card Payment and/or continuous payment authority at any time in My EE or by calling 150. We will stop your continuous payment authority if you don’t make a call, text or use any data for 90 days.
Free Boosts: You must have bought at least 3 Packs (30-day subscription) or 12 Packs (7-day subscription). Boost will be applied after purchase of your 3rd pack (or 12th pack for 7-day packs). Boosts last the duration of your Pack and don’t roll over. You cannot accrue Boosts for 7-day and 30-day subscriptions simultaneously. For packs costing less than £10 the Boost must be selected within 60 days of notification of eligibility. For packs costing £10 or more (except those purchased or selected on a recurring basis prior to 18/03/20), only Data Boost available. After initial selection the next Boost will be applied automatically each time you qualify. Boosts accrued will be lost if you move between 7-day packs, 30 day packs costing less than £10 and 30 day packs costing £10 or more.
Data Rollover: If you have not used all of the data allowance in your Pack when the Pack ends, unused data will be added to the next Pack that you buy. You cannot roll over data from add-ons or free boosts. Applies to 30-day Packs only. You must buy a new Pack within 7 days of the expiry of the original Pack with unused data to qualify for data rollover. Rollover data lasts for the duration of the Pack Validity Period and will not roll over a second time if you do not use it up. Your data allowance will be applied in the following order for each Pack: 1. Rollover data; 2. Core pack allowance; 3. Free boosts. Subject to availability.
4G IN MORE PLACES THAN ANY OTHER UK NETWORK: Based on results from the RootMetrics® UK RootScore® Report: H2 2019. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit RootMetrics for more details
UK’S NO.1 NETWORK 6 YEARS IN A ROW: Rankings based on the RootMetrics® UK RootScore® Report: From 2H 2013 to 1H 2019. Tested with best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.
