Wait! We know you're an existing customer!
We're giving you an additional 10% off this product, as a thank you from us.
iPhone 13 mini 5G 128GB Green
128GB | Green | 40GB data
£54.00a month
Now £54.0010% loyalty discount has been applied
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Pair your iPhone with a new Apple Watch Series 6 on a EE pay monthly plan and get unlimited data.
Get calls and messages, keep your health on track, and pay for everyday items without having to keep your phone nearby.
The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.
With EE, you’ll be on the UK’s fastest and most reliable network, with 4G in more places than any other network.
To connect to our 5G network (check your area), you'll need a 5G handset to go with your 5G plan. You’ll then have access to the UK’s best network. Stay connected with even faster speeds, quicker downloads and better quality video. Connect instantly to the online content you love, and get amazing new experiences like augmented and virtual reality on the go.
Upgrade from 15 days into your new plan. Just trade in your current phone and you might need to pay an upgrade fee.
Our Smart Benefits give you extra value and brilliant entertainment. Get 60 million songs at your fingertips with Apple Music, or brilliant sporting action from BT Sport Ultimate. Binge on quality shows with Apple TV+ or our Video Data Pass. Choose the one that’s right for you and do more of what you love.
Unlimited texts, minutes and loads of browsing. We’ll let you know when you're out of data - so, you're in control of your spend.
Using the minutes, texts and data in the EU/EEA is no longer included in your plan allowance. You’ll be charged £2 a day to use your allowance in the EU/EEA unless you have an add-on or Smart Benefit that includes roaming.
We’re the only network that makes sure you stay connected, even your data runs out. You’ll automatically switch over to a slower speed (0.5Mbps) when you’ve used up your plan allowance.
Outside your allowance | Cost |
---|---|
Calls to UK numbers | 73p / min |
Calls to 084, 087, 118 and 09 numbers | 73p / min plus service charge |
Calls and texts in the EU | Standard |
Calls abroad from the UK | Standard |
*5GEE speeds vary depending on your location & the number of users. Check your coverage at ee.co.uk/5g-coverage-map
You can pick a Smart Benefit with your Smart iPhone Plan:
Giving you access to 60 million songs ad-free, worth £9.99 a month
On-demand TV with Apple Original series added every month, worth £4.99 a month
100+ ad-free games, all in one place, worth £4.99 a month
Watch the sports you love in unrivalled picture quality, worth £10 a month
Use your inclusive minutes, texts and data in the USA, Australia and more, worth £10 a month. See a list of destinations
Watch as many videos as you like on Netflix, YouTube, BritBox and more, worth £8.99 a month
The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.
With EE, you’ll be on the UK’s fastest and most reliable network, with 4G in more places than any other network.
To connect to our 5G network (check your area), you'll need a 5G handset to go with your 5G plan. You’ll then have access to the UK’s best network. Stay connected with even faster speeds, quicker downloads and better quality video. Connect instantly to the online content you love, and get amazing new experiences like augmented and virtual reality on the go.
Upgrade from 15 days into your new plan. Just trade in your current phone and you might need to pay an upgrade fee.
Our Smart Benefits give you extra value and brilliant entertainment. Get 60 million songs at your fingertips with Apple Music, or brilliant sporting action from BT Sport Ultimate. Binge on quality shows with Apple TV+ or our Video Data Pass. Choose the one that’s right for you and do more of what you love.
Unlimited texts, minutes and loads of browsing. We’ll let you know when you're out of data - so, you're in control of your spend.
Using the minutes, texts and data in the EU/EEA is no longer included in your plan allowance. You’ll be charged £2 a day to use your allowance in the EU/EEA unless you have an add-on or Smart Benefit that includes roaming.
Outside your allowance | Cost |
---|---|
Calls to UK numbers | 73p / min |
Calls to 084, 087, 118 and 09 numbers | 73p / min plus service charge |
Calls and texts in the EU | Standard |
Calls abroad from the UK | Standard |
*5GEE speeds vary depending on your location & the number of users. Check your coverage at ee.co.uk/5g-coverage-map
You can pick 3 Smart Benefit with your Full Works iPhone Plan:
Giving you access to 60 million songs ad-free, worth £9.99 a month
On-demand TV with Apple Original series added every month, worth £4.99 a month
100+ ad-free games, all in one place, worth £4.99 a month
Watch the sports you love in unrivalled picture quality, worth £10 a month
Use your inclusive minutes, texts and data in the USA, Australia and more, worth £10 a month. See a list of destinations
The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.
With EE, you’ll be on the UK’s fastest and most reliable network, with 4G in more places than any other network.
To connect to our 5G network (check your area), you'll need a 5G handset to go with your 5G plan. You’ll then have access to the UK’s best network. Stay connected with even faster speeds, quicker downloads and better quality video. Connect instantly to the online content you love, and get amazing new experiences like augmented and virtual reality on the go.
Upgrade from 15 days into your new plan. Just trade in your current phone and you might need to pay an upgrade fee.
Our Smart Benefits give you extra value and brilliant entertainment. Get 60 million songs at your fingertips with Apple Music, or brilliant sporting action from BT Sport Ultimate. Binge on quality shows with Apple TV+ or our Video Data Pass. Choose the one that’s right for you and do more of what you love.
Unlimited texts, minutes and loads of browsing. We’ll let you know when you're out of data - so, you're in control of your spend.
Using the minutes, texts and data in the EU/EEA is no longer included in your plan allowance. You’ll be charged £2 a day to use your allowance in the EU/EEA unless you have an add-on or Smart Benefit that includes roaming.
Outside your allowance | Cost |
---|---|
Calls to UK numbers | 73p / min |
Calls to 084, 087, 118 and 09 numbers | 73p / min plus service charge |
Calls and texts in the EU | Standard |
Calls abroad from the UK | Standard |
*5GEE speeds vary depending on your location & the number of users. Check your coverage at ee.co.uk/5g-coverage-map
You can pick a Smart Benefit with your Smart iPhone Plan:
Giving you access to 60 million songs ad-free, worth £9.99 a month
On-demand TV with Apple Original series added every month, worth £4.99 a month
100+ ad-free games, all in one place, worth £4.99 a month
Watch the sports you love in unrivalled picture quality, worth £10 a month
Use your inclusive minutes, texts and data in the USA, Australia and more, worth £10 a month. See a list of destinations
The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.
Loads of minutes and texts (with a little less data). We'll let you know if you run out of anything - so, you're in control of your spend.
With EE, you’ll be on the UK’s fastest and most reliable network, with 4G in more places than any other network.
To connect to our 5G network (check your area), you'll need a 5G handset to go with your 5G plan. You’ll then have access to the UK’s best network. Stay connected with even faster speeds, quicker downloads and better quality video. Connect instantly to the online content you love, and get amazing new experiences like augmented and virtual reality on the go.
Using the minutes, texts and data in the EU/EEA is no longer included in your plan allowance. You’ll be charged £2 a day to use your allowance in the EU/EEA unless you have an add-on or Smart Benefit that includes roaming.
Outside your allowance | Cost |
---|---|
Calls to UK numbers | 73p / min |
Calls to 084, 087, 118 and 09 numbers | 73p / min plus service charge |
Calls and texts in the EU | Standard |
Calls abroad from the UK | Standard |
The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.
Loads of minutes and texts (with a little less data). We'll let you know if you run out of anything - so, you're in control of your spend.
With EE, you’ll be on the UK’s fastest and most reliable network, with 4G in more places than any other network.
To connect to our 5G network (check your area), you'll need a 5G handset to go with your 5G plan. You’ll then have access to the UK’s best network. Stay connected with even faster speeds, quicker downloads and better quality video. Connect instantly to the online content you love, and get amazing new experiences like augmented and virtual reality on the go.
We’re the only network that makes sure you stay connected, even your data runs out. You’ll automatically switch over to a slower speed (0.5Mbps) when you’ve used up your plan allowance.
Using the minutes, texts and data in the EU/EEA is no longer included in your plan allowance. You’ll be charged £2 a day to use your allowance in the EU/EEA unless you have an add-on or Smart Benefit that includes roaming.
Outside your allowance | Cost |
---|---|
Calls to UK numbers | 73p / min |
Calls to 084, 087, 118 and 09 numbers | 73p / min plus service charge |
Calls and texts in the EU | Standard |
Calls abroad from the UK | Standard |
*4GEE speeds vary depending on your location & the number of users. Check your coverage at ee.co.uk/coverage-checker
Colour: Green
Capacity:
Usually despatched within 1 day or to your local EE store.
Select a Full Works plan and get Apple Music, Apple TV+ and Apple Arcade included for 24 months.
Smart benefits, only with EE
Once you've chosen your plan, you can select your free benefits at checkout.
If you fancy more, you can always add extra benefits to your plan for a monthly cost.
Get access to over 90 million songs and 30,000 playlists—all ad-free, and all available online or off, worth £9.99 a month
Enjoy Apple Original series and films with new Apple Originals added every month, worth £4.99.
Apple Arcade gives you unlimited access to over 200 incredibly fun games with no ads and no in-app purchases, worth £4.99 a month.
Enjoy hundreds of magazines and leading newspapers (usually £9.99 a month). Just text NEWSPLUS to 150 to get your link and activation code. Follow the link to the Apple News+ app and sign up to activate the offer. You must have an active Apple ID.
Get stuck in range of sports, all in 4K, with most of the Premier League, home Europa League and home UEFA Champions League games also shown in HDR, worth £10 a month.
Stay entertained wherever you are with the Video Data Pass. Watch as many videos as you like on Netflix, YouTube, BritBox and more, worth £8.99 a month
Travelling further afield? Use your inclusive minutes, texts and data in the USA, Australia and more, worth £10 a month. See a list of destinations
Colour: Green
Capacity:
Usually despatched within 1 day or to your local EE store.
Select a Full Works plan and get Apple Music, Apple TV+ and Apple Arcade included for 24 months.
Smart benefits, only with EE
Once you've chosen your plan, you can select your free benefits at checkout.
If you fancy more, you can always add extra benefits to your plan for a monthly cost.
Get access to over 90 million songs and 30,000 playlists—all ad-free, and all available online or off, worth £9.99 a month
Enjoy Apple Original series and films with new Apple Originals added every month, worth £4.99.
Apple Arcade gives you unlimited access to over 200 incredibly fun games with no ads and no in-app purchases, worth £4.99 a month.
Enjoy hundreds of magazines and leading newspapers (usually £9.99 a month). Just text NEWSPLUS to 150 to get your link and activation code. Follow the link to the Apple News+ app and sign up to activate the offer. You must have an active Apple ID.
Get stuck in range of sports, all in 4K, with most of the Premier League, home Europa League and home UEFA Champions League games also shown in HDR, worth £10 a month.
Stay entertained wherever you are with the Video Data Pass. Watch as many videos as you like on Netflix, YouTube, BritBox and more, worth £8.99 a month
Travelling further afield? Use your inclusive minutes, texts and data in the USA, Australia and more, worth £10 a month. See a list of destinations
All these plans last 24 months
Tell us about the condition of your device
We’ll send you a pre-paid envelope
Pop your device in the envelope and post it to us
And don’t worry about being phone or watch-less. You can send us your old device after you get your new one.
Apple trade-in:
We're accepting eligible Apple devices in good working condition.
Samsung trade-in:
We're accepting eligible Samsung devices in any condition.
Just call us on 150 or pop into any EE store and we'll be happy to help
Exclusively on EE. Our Smart and Full Works plans come with up to three Smart Benefits included.
Giving you access to 60 million songs ad-free, worth £9.99 a month
Never miss a big game, race or fight, worth £10 a month
Watch films and TV shows without eating into your data, worth £8.99 a month
On demand TV with Apple original series, worth £4.99 a month
100+ ad-free games, all in one place, worth £4.99 a month
Stay connected no matter where you are, worth £10 a month
Apple TV and Apple Arcade are included with Fullworks plans. Not available on other plans.
Stay connected every time you enter the London Underground with EE, powered by Virgin Media WiFi. All pay monthly EE customers will automatically get access within the Underground ticket halls, walkways and platforms.
Whether you live in London, commute for work or are visiting on a weekend break, keep connected to your favourite content at over 100 Underground stations.
Stream the best of British entertainment. We’ll even cover the cost of your data. Text BritBox to 150
Watch the best live sporting action with the BT Sport app – on your phone or TV. Text Sport to 150
Get six months of Apple Music on us. We’ll even cover the data you use to stream up to 60 million ad-free songs. Text Music to 150
Your new superpower.
A super-bright display in a durable design. Hollywood-worthy video shooting made easy. A lightning-fast chip. And a big boost in battery life you’ll notice every day.
Super-bright.
Super-colourful.
Super-sharp.
A more vivid OLED display that’s both easier to see in full sunlight and power efficient. With a durable design that’s water and dust resistant.◊
6.1”
5.4”
Super Retina XDR display◊
Aerospace-grade aluminium edges
Ceramic Shield
Six stunning finishes
Ceramic Shield
Six stunning finishes
iPhone went to film school. So you don’t have to.
Automatically create beautiful depth effects and focus transitions in your videos. Bring a new level of storytelling to the scenes you shoot.
Cinematic mode is also available on the TrueDepth front camera
Automatically create beautiful depth effects and focus transitions in your videos. Bring a new level of storytelling to the scenes you shoot.
Cinematic mode is also available on the TrueDepth front camera
Totally advanced cameras. Simply brilliant photos.
A huge upgrade for better photos and videos. More light captured with the Wide camera. Sensor-shift optical image stabilisation. And more detail in dark areas of your photos with the Ultra Wide camera.
A new diagonal design fits a larger Wide camera and sensor
Raises the bar for battery life.
A big boost in battery life you’ll notice every day. That means more time to watch, game, and do more of what you love. Even on iPhone 13 mini.
Up to 19 hours of video playback on a single charge◊
Speed-boosting. Camera-elevating. Power-optimising chip.
A15 Bionic powers graphics-intensive games and camera features like Cinematic mode and Photographic Styles. And it’s more efficient, helping deliver longer battery life.
Fast performance today and powerful capabilities for years to come
A15 Bionic powers graphics-intensive games and camera features like Cinematic mode and Photographic Styles. And it’s more efficient, helping deliver longer battery life.
Fast performance today and powerful capabilities for years to come
No one does 5G like iPhone.
Everything happens so much faster on 5G.◊ It’s fast enough for multiplayer gaming and more. And Smart Data mode automatically saves battery power when you don’t need all that speed.
Everything happens so much faster on 5G.◊ It’s fast enough for multiplayer gaming and more. And Smart Data mode automatically saves battery power when you don’t need all that speed.
Apple-designed chip for speed, power efficiency and intelligence in everything you do.
Every aspect is designed to keep your information private and secure.
iPhone is built to last and holds its value longer than other smartphones.
iPhone is designed with the environment in mind, using recycled materials.
Splash, Water and Dust Resistance: iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13, iPhone 13 mini and iPhone SE (3rd generation) are splash, water and dust resistant and were tested under controlled laboratory conditions; iPhone 13 Pro, iPhone 13 Pro Max, iPhone 13 and iPhone 13 mini have a rating of IP68 under IEC standard 60529 (maximum depth of 6 metres up to 30 minutes); and iPhone SE (3rd generation) has a rating of IP67 under IEC standard 60529 (maximum depth of 1 metre up to 30 minutes). Splash, water and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty.
Display: The display has rounded corners that follow a beautiful curved design, and these corners are within a standard rectangle. When measured as a standard rectangular shape, the screen is 5.42 inches (iPhone 13 mini), 6.06 inches (iPhone 13, iPhone 13 Pro) or 6.68 inches (iPhone 13 Pro Max) diagonally. Actual viewable area is less.
Power and Battery: All battery claims depend on network configuration and many other factors; actual results will vary. Battery has limited recharge cycles and may eventually need to be replaced by an Apple service provider. Battery life and charge cycles vary by use and settings. See apple.com/uk/batteries and apple.com/uk/iphone/battery.html for more information.
Mobile and Wireless: Data plan required. 5G and 4G LTE are available in selected markets and through selected network providers. Speeds are based on theoretical throughput and vary based on site conditions and network. For details on 5G and LTE support, contact your provider and see apple.com/uk/iphone/cellular.
Feature Availability: Some features may not be available in all countries or all areas.
Accessories: Accessories sold separately.
AirTag: Precision Finding compatible with iPhone 11 or later (except iPhone SE).
Trade In: Available in selected retail stores or when you join/upgrade direct with us over the phone or online. Trade in an iPhone X, iPhone XR, iPhone XS, iPhone XS Max, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12, iPhone 12 Pro, iPhone 12 Pro Max, iPhone 12 Mini on selected EE price plans to qualify for a £15 a month discount on your bill. Discount applicable for 24 months. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If you fail to send us an eligible device your trade-in discount will be removed. Device cannot be returned so ensure all contacts & data has been backed up. We reserve the right to ask for proof of ownership. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone & will only be offered, by way of refund, an amount equal to the trade in price given for your old phone. Cannot be used in conjunction with any other offer. Full terms at ee.co.uk/help.
Upgrade Early Trade In: Available to eligible EE customers who upgrade directly with us in-store, over the phone or online. Trade in an iPhone 12 Mini, 12, 12 Pro, 12 Pro Max, 11, 11 Pro, 11 Pro Max, XS, XS Max, XR or X device on selected EE price plans to qualify for a waived early upgrade fee when you upgrade to the new iPhone. You must have between 10 and 5 months remaining before the end of your contract on your current 24-month handset plan (excluding Annual Upgrade and Upgrade Anytime), to qualify for a waived early upgrade fee. Your device must be in good working order, power up and have no major screen damage to qualify for the promotion. If your device is damaged, you will be liable to pay a damage fee. If you sign up for this offer over the phone or online and you then fail to send us an iPhone 12 Mini, 12, 12 Pro, 12 Pro Max, 11, 11 Pro, 11 Pro Max, XS, XS Max, XR or X that (1) is in good working order or (2) that is as described, you will be liable for the early upgrade fee (which was waived) to be applied as a charge on your bill. Device cannot be returned so ensure all contacts and data have been backed up. We reserve the right to ask for proof of ownership and to check that the device has not been reported as lost or stolen. If you cancel your new plan or return your new device, you will not be able to retrieve your old phone and will only be offered, by way of refund, an amount equal to the trade-in price given for your old phone. You will not be entitled to the additional credit provided under the offer. Cannot be used in conjunction with any other offer. Full trade-in terms at ee.co.uk/help.
Satisfy all your entertainment cravings with Apple Music, BT Sport and more, all on the UK’s no.1 network.
We’ll keep you connected in even more places. Wherever there’s WiFi, you can call and text on EE.
Check compatible devicesBoost your EE pay monthly mobile plan data allowance by 5GB each month when you take EE Home Broadband.
Add your family to your account and dish out spare data to whoever you want.
All your calls are answered in the UK and Ireland, so it’s easy to get stuff sorted.
Never go over your data allowance by accident, so you’re always in control of your spend.
73p per minute*
|
All plans unlimited
|
17p each
|
65p per minute
|
Access charge: 73p a minute**
|
19p-£5.70 per minute*
|
6p-73p each
|
8-43p each
|
6p-18p each
|
Up to £3.42 per minute*
|
Up to £3.42 a minute
|
Up to £3.42 a minute
|
Up to £1.35 each
|
73p per minute
|
For more details, read our Plan Price Guides
* Calls and texts from UK to UK mobiles and UK landlines starting with 01, 02 and 03.
** For calls to 084, 087, 09 and 118 numbers you will be charged the EE access charge plus the applicable service charge. See more details on the costs to call 084, 087, 09 and 118 numbers >
With Full Cover insurance from EE, you can relax because if your device is lost, stolen, damaged or breaks down, you could get a replacement the next day. You’re also covered worldwide, plus you get access to special offers and discounts on accessories. If Full Cover insurance isn't for you, then you might prefer Damage Cover insurance to protect your device against cracks, smashes and spills.
To add device insurance and protection cover from EE, simply choose your preferred cover from 'Choose your Extras' in your basket.
The monthly price shown, add-ons and all out of bundle charges will increase on or after 31st March every year by the Consumer Price Index rate of inflation published in January that year, plus 3.9%. See ee.co.uk/increase for details. Please note the cost of other services you take from us may increase or decrease while you're an EE customer.
The plan terms are below. For terms related to the device please refer to the “FEATURES” tab.
Pay Monthly Mobile Plans: 24 month minimum term. The upfront cost you pay for the device applies as you are agreeing to a 24 month plan at the monthly cost shown. Subject to terms and credit check. Monthly charges assume online billing. Allowances for use in the UK (excluding Jersey, Guernsey & Isle of Man) & Republic of Ireland. From January 2022 a £2 daily charge applies to use allowances in the EU/EEA unless you have an add-on or Smart Benefit that includes EU Roaming. 50GB data fair use policy applies outside the UK. See ee.co.uk/terms for countries and details. Deposit needed for roaming in limited circumstances. Use your allowance to call/text UK mobiles and landlines starting 01, 02 and 03 when in UK. Some numbers aren’t included: calls to 070 numbers cost up to 5p/min and calls to 084, 087, 09 & 118 cost 73p/min plus the applicable service charge. See ee.co.uk/prices for the EE Price Guide for a detailed list of service charges and other charges outside of your allowance. 5G compatible device required to access 5G speeds. You own device 6 months from plan start date. Personal use only.
Essential Plans: Includes access to our 5G speeds and stay connected
Smart Plans: Includes access to our 5G speeds, 1 smart benefit, stay connected and upgrade anytime.
Smart iPhone Plans: Only available to iOS customers. Includes access to our 5G speeds. 1 smart benefit, stay connected and upgrade anytime.
Full Works Plans: Includes access to our 5G speeds, 3 smart benefits and upgrade anytime.
Full Works iPhone Plans: Only available to iOS customers. Includes access to our 5G speeds, 3 smart benefits and upgrade anytime.
Unlimited Plans: 50GB fair use policy applies outside UK. Personal, non-commercial use only. If you regularly tether 12 or more devices, we will consider this non-personal use and have the right to move you to a more suitable plan. We will consider usage above 600GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan. You can gift up to 100GB. Data usage on an unlimited plan will decrement from giftable allowance. Any data boost allowance will be added to the giftable allowance.
Upgrade Anytime: You can upgrade anytime so long as you have had your plan for at least 15 days and are up to date with all your payments. You’ll have to pass a credit check and your new plan must be of the same or higher value. You may have to pay an early upgrade fee and we’ll tell you this before you upgrade. Your old device must be returned in full working order, be able to power up, with any security features such as Find My iPhone disabled, otherwise damaged/missing device charge may apply, see ee.co.uk/upgrade anytime for charges. Your device cannot be returned so ensure all contacts and data have been backed up before sending it to us.
Stay connected: If you have a capped data allowance (i.e. not an unlimited data plan) once you have used up your monthly data allowance your speed will be capped at 0.5Mbps. You will regain access to our fastest speeds upon (1) renewal of your monthly plan allowance, (2) by buying one of our data add-ons, or (3) If you are gifted data by someone else in your family account. Once the data add-on or gifted data runs out, you will return to the capped speed.
Only on EE: for verification see ee.co.uk/claims
Smart Benefits: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan or Full Works Plans. Once you’ve chosen, you can change your Smart Benefit thereafter every 30 days. Choose your Smart Benefit at purchase, via My EE or by texting 150, for more details go to ee.co.uk/passes. We may at any time change the range of Smart Benefits available, the content of Smart Benefits or the minimum length of time each must be active for. Each Smart Benefit may take up to 24 hours to activate. Third party subscriptions may be required.
Video Data Pass: Available as a Smart Benefit on plans with a limited data allowance only. Data used whilst streaming and downloading video content on Netflix, MTV Play, Amazon Prime Video, YouTube, BBC iPlayer TV Player, BT Sport, BritBox, YouTube Kids, BBC iPlayer Kids and Twisted Mirror, whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. The EE Video Data Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under-18s is suitable for those viewing it. Content via the EE Video Data Pass may change from time to time. For more details go to ee.co.uk/videopassterms
Gamer’s Data Pass: Data used whilst playing games such as Pokémon Go, FIFA Mobile, Star Wars Galaxy of Heroes, Harry Potter: Wizards Unite and streaming content on Twitch whilst in the countries included in your Plan allowance will not decrement from your plan’s inclusive data allowance. All other data used when you use the Content Apps will decrement from your plan’s data allowance. You must have some of your plan’s data allowance left else you will be unable to stream content on the Content Apps via your EE plan. This Pass is for your personal, non-commercial use. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content via the Gamer’s Data Pass may change from time to time.
Roam Abroad Pass: Available to Pay Monthly handset, selected SIM and tablet customers on a Smart Plan. Access your standard plan allowances in the USA, Canada, Mexico, Australia and New Zealand in addition to the UK. Remember, data fair use policy outside UK of 50GB applies. See ee.co.uk/terms for countries and details. EU/EEA included in Pass from January 2022 (see ee.co.uk/terms for full list of destinations). Allowances last until next bill or until used up, whichever comes first. Allowances don’t roll over. Our stable links policy applies, as set out in the Plan Terms. Once you have used up the allowance, or hit your 50GB fair use amount, standard rates apply as set out in the Non-Standard Price Guide.
BT Sport Ultimate: Data used will be deducted from your plan allowance. Devices must use at least Android 4.4 or iOS 9 operating systems. Events will be shown in HDR, 4K, 4K HRD depending on the event and device. To use the app you’ll need a TV licence for the household registered to your EE account. BT Sport is for your personal, non-commercial use in the UK. You must not attempt to share, edit or adapt the content made available to you. It’s your responsibility to ensure that content accessed by under 18s is suitable for those viewing it. Content available via the app may change from time to time.
Apple Music: Data used will be deducted from your plan allowance. Apple Music is for your personal, non-commercial use only. Requires a handset using either iOS 10 or Android 5 or later. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Music terms apply. For more details go to ee.co.uk/apple-music
Apple Arcade: Data used will be deducted from your plan allowance. Only available to iOS users. Apple Arcade is for your personal, non-commercial use only. To redeem requires an iPhone using iOS13 or later. To access content requires a device using iOS13 or later, iPad using iPadOS and Mac with macOS Catalina. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple Arcade terms apply. For more details go to ee.co.uk/apple-arcade
Apple TV+: Data used will be deducted from your plan allowance. Only available to iOS users. Apple TV+ is for your personal, non-commercial use only. To redeem requires an iPhone using iOS 12.3 or later. To access content required a device using iOS12.3 or later, Mac with macOS Catalina and Apple TV with tvOS 12.3. Apple ID required. You must not attempt to share, edit or adapt the content made available to you. Content is variable and may be withdrawn at any time. UK use only. Apple TV+ terms apply. For more details go to ee.co.uk/apple-tv-plus
Service Benefits: For full details see ee.co.uk/servicebenefits
WiFi Calling: EE pay monthly customers with compatible phone only (check compatibility at ee.co.uk/wificallingphones). Wi-Fi with broadband internet connection required. EE accepts no responsibility for the quality, availability or coverage of Wi-Fi networks and calls made or received over them. All calls or texts charged as per your EE price plan, see ee.co.uk/priceguides. Wi-Fi Calling is only supported by the EE version of Android and Windows devices, which can only be bought directly from us in one of our stores, online at ee.co.uk, or through our telesales team. Android and Windows devices bought from other retailers will not be able to support Wi-Fi Calling.
5GB Data Boost: Available to new and existing customers who sign up to 4GEE Home or fixed broadband plan. Data allowance boosted by 5GB. Boost added to mobile only and cannot be added to 4GEE Home device. Not available with 30 Day SIM Only plans or non-lead Sharer plans. You’ll lose the data boost if you cancel your 4GEE Home or broadband plan. In order to retain your data boost when you upgrade or change your Pay Monthly plan, your 4GEE Home or EE broadband must still be active and you must be moving to an eligible Pay Monthly plan. It can take up to 30 days from broadband account start date for your Data Boost to be applied. Data fair use policy may apply when roaming. One boost per household. Subject to availability. We reserve the right to withdraw or vary the boost at any time.
Family data gifting: Account holder only can gift to other pay monthly plans on the same account in increments of 500MB. No gifting to/from Smart Watches, 4GEE Home or 30-day 4GEE Wi-Fi plans. Data not used in a month does not roll over, allowances are set back to zero at the start of each month. If you are outside your price plans standard countries when your monthly allowances refresh on your bill date the main account holder will not be able to gift data until you return to the UK/EU. Data can only be used in accordance with the plan terms applicable to the receiving line.
£10 off Protective Kit: £10 off cases/screen protectors: Available to new and upgrading Consumer and Small Business Customers on selected Pay Monthly Handset Plans or selected 12 month SIM only phone plans purchased directly via EE from 1st May 2019. Subject to availability. Non-transferable. Available at time of purchase only. Where we do not stock accessories for a specific device, we will provide a discount code to be redeemed online.
Annual Device & Account MOT: Available to new and upgrading customers taking a Handset, Tablet or selected 12 month SIM only Essentials or Smart Plans, purchased directly from EE from 1st May 2019 (Excluding selected SIM, 4GEE Home, Wearables, Mobile Broadband/Mobile Wi-Fi). For full details see ee.co.uk/servicebenefits
EE Lifetime Warranty: The warranty is only available to new and upgrading customers taking a Handset or Tablet on an Essentials or Smart Plans, purchased directly from EE from 1st May 2019 (Excluding SIM, 4GEE Home, Wearables, Mobile Broadband/Mobile Wi-Fi). You must remain on an eligible Pay Monthly Plan. Your account must be up to date. Your EE Lifetime Guarantee only covers the original device supplied to you by EE. If your device suffers from electrical or mechanical breakdown through normal use during the warranty period, we will repair it for free. For full details and exclusions see ee.co.uk/servicebenefits
Expert set-up with superfast delivery: Delivery slots available between 8am and 8pm Monday to Saturday and 10am to 6pm on Sundays. Order before 12pm for same day delivery. Same day delivery is dependent on availability of stock, availability of Enjoy experts, Geographical restrictions, bank holidays and exceptional circumstances apply. An Enjoy expert will deliver and help set up new device at your chosen location. Only available for delivery within selected postcodes, see ee.co.uk/expert-setup to determine eligible postcodes. If you’re a new customer connecting through telesales, delivery is only available to your EE account billing address. Only available with selected devices. Photographic ID must be provided to confirm identity of customer. Over 18 must be present during Enjoy visit at all times. An Enjoy expert will contact you by telephone/text prior to your delivery slot. Further terms apply, see ee.co.uk/terms.
UK’s fastest network: Based on the RootMetrics® UK RootScore® Report: H1 (Jan – Jun) 2019. Tested at locations across the UK with the best commercially available smartphones on 4 national mobile networks across all available network types. Your experiences may vary. The RootMetrics award is not an endorsement of EE. Visit ROOTMETRICS.CO.UK for more details.
10% off EE: Offer available to selected BT Broadband customers when joining EE on a pay monthly handset or 12 months or more SIM only plan. New EE customers only. Consumer plans only. One discount per BT account. Accounts must be registered in same name and address. Discount is on the monthly price of the EE plan only – excludes upfront device cost, out of bundle call charges and all other costs. Discount applied after sale and your broadband service is active and will show on EE bill. No cash alternative. Cannot be used in conjunction with any other offer unless expressly stated. Offer is non-transferable.